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"My pool was greenish and the chemicals were not balanced. I called IHS, they had everything crystal clear and balanced so quickly! After they got water sample they were able to solve the issues in one visit!"

"Terrible experience. We contracted with Prime Custom (Kamil) to do a full bathroom and kitchen remodel in 2021 and we have had tons of issues. Their license # 2705166476 that they were operating under has been REVOKED as of May 2024. You can check this for yourself by going to the Virginia state website [*** Link removed ***] and entering the License # 2705166476. Yes, the name on the VA state website is different but they were operating externally as Prime Custom. As proof, I have attached a picture of the contract which shows the above License # , and Prime Custom's name. They are now operating under a different license # 2705173804 which I find highly unethical. I have already filed a complaint with the Virginia Department of Professional and Occupational Regulation and they will investigate if any laws were broken. Before considering doing business with Prime Custom, or any other contractor, please ensure that you look up their license number on the above Virginia State website. Summary of my experience: - Bathroom: The shower has developed a major leak which is going through the bathroom floor into the lower level. See pictures. I am contracting with another company to fix, which is going to cost thousands of dollars. Kitchen - It failed gas and safety inspections multiple times. To this day, I am concerned about the structural integrity of the load bearing wall in the kitchen and am contracting with another company to fix. Hopefully, this review can save others from the extremely frustrating experience that I have gone through."

"Excellent. We selected Marks-Woods Construction because they worked with us to create a proposal and contract that met our most important goals and stayed within our budget. We enjoyed working with the designers to come up with the details on what we wanted. The construction was done by the MW team of professionals. They know what they are doing, and it shows in the high quality results."

"they were very professional, organized and efficient, the quality of the craftmanship was excellent and they are pleasure to work. they finished the project sooner than they said and it was well done."

"We would like to say thank you to KBA Kitchen & Bath Design & Build for a great job remodeling our two upstairs bathrooms. The two bathrooms were completely renovated in 5 weeks, but it could have been finished even sooner if we hadn’t selected a premium option for our shower glass enclosure. The entire project was started and finished between January 21, 2025 until February 28, 2025, which included the crew working two Saturdays, which shows their dedication in getting the job done. We were very impressed with KBA over the entire project! Specifically, we were impressed at how smooth and efficient the entire process was. It was seamless – from the initial consultation to the execution of the job. The designer, Anna, was very thorough and helpful in sketching the designs of new bathrooms and offering advice on recommended materials for the bathroom, to include going above and beyond in helping us choose just the right paint colors to perfectly blend with our newly installed bathroom accessories. Anna and Ervin both made after hour visits to provide their insight on color schemes and where bathroom accessories should be installed and look best. The lead project manager, Ervin, was always there to answer our questions, and he went out of his way to always ensure we were happy customers! Ervin also visited on many occasions to give us updates on project progress and keeping his crew updated on any changes. The installation team always showed up on time, left the work area clean, and went above and beyond to make our design a reality. Anna, Ervin and the crew were always very friendly, professional, and helpful throughout this project. We couldn’t be happier with the outcome as we absolutely love our bathrooms! We highly recommend choosing KBA for your next home project!"

"Capestone and his expert crew were amazing to work with. Timely, organized, respectful and performed additional work outside of original scope. Transparent about all additional costs. Finished product was beyond expectations! Added heated floors and removed, restored, installed historic windows and doors on 1930s home to maintain home and neighborhood aesthetics. Next project planned for another bathroom and three doors!"

"I so A-type I should come with a Cape to announce this as my super power. I had not one trust issue with his crew in my home. Jeff was amazing and I cannot express how patient I know he and his crew were with me. I notice all the tiny things. Often before I see the big picture. Jeff did I think no less than 5 designs before we had a finished one I was OK with. I had 2 major items i wanted but had to pick just one. It was clear he likely knew far before me which I'd pick but made sure it was my decision. The did everything. i literally had them gut my kitchen, New wiring for main line an can/recess lights, meaning the box had to be moved and light switch replaced-with dimmers and painted to match my wall . They took up tile floor and replaced it. Moved my plumbing for my sink the max they could do accomodate the side drain sink I wanted . Ran a water line for my fridge as there was none (22/23 year old condo). They put in brand new custom cabinets. NOTE I had tried to start with another company who said I HAD TO do standard cabinets. Jeff helped me pick appliances that would fit (sizes at least so i knew where to start) hooked me up with ADU for appliances. I did the counters, new paint etc. etc. Not one thing was not replaced. I got a lazy susan corner cabinet i was told I couldn't get by another person. I extended cabinets out over my fridge so I could use them (Im under 5 foot) they ensure I could actually USE my kitchen. It is beautiful. They were beyond considerate and clean.. Even during demolition blocking off the hall with plastic to prevent the dust from hitting my intake for my ac etc. My other half will get their kitchen done by them in 2020 and several people have asked for who did it so they can reach out. I will say they are fair in price. The first guy (no custom cabinet, no new appliance, no new floor) was over 10 grand MORE than Waterstone total came in with everything-including Custom cabinets with inserts (yes solid wood) and brand new mid grade stainless steel appliances (all microwave, dishwasher, stove and fridge). You can shop around but let me save you time GO HERE! As others have said costs are clearly presented in an excel like grid with a variance column. I came within in $145 of initial budget-I was under. No surprises anywhere. Honest, transparent, up front. all those buzz words. I was a small project compared to homes in my area, but i never felt small. Others I called said i was too small for them to even consider working on. Old school values. ALL customers count. i never felt anyone was unresponsive and they were respectful of my time. The after install inspection is great too. They review how to clean all the new items and take care of anything you might find off. It took i think 6 days of work to redo all. Granted about 2 calendar weeks or so as they do as all contractors work more than one project at a time."

"Basement Project We absolutely love our new basement! I was very nervous when selecting the contractor for this job. I interviewed three contractors for the job, all seem very decent, but what set Best Home apart was Jeff Segovia. He designed the whole layout of our basement (we love it) and oversaw the entire project from beginning to end. The construction crews were very polite and friendly. Best Home did an excellent job and very flexible with many changes I had and they completed the job on time (took 3 months and exactly 1 week)which was amazing. I am actually hiring them again for additional projects. I highly recommend Best Homes!"

"Great job finishing basement. Ahead of schedule, on budget, very flexible with changes along the way. Entire staff was courteous and professional. Great quality ns care in the work."

"Very happy with service. Garbage disposal is running smoothly. Timely response from customer service and reasonable price."