
Serving Woodstock, GA and surrounding areas
Approved
In business since 2016
Free estimates
Credit card accepted
"Overall, I'm lukewarm on the service. Waters poured the foundation and driveway for my home when I built it a few years ago. I wanted to extend a patio and so when I saw them in the list on HomeAdvisor I gave them a call. They were in the middle of the pack in terms of pricing, so I felt good about the call. I asked for two quotes - one for pouring the slab and another for staining it since I had considered staining it myself but really didn't want to if the price was right. I decided to split the job into two - stain later and first just do the pour. I spoke with West and explained the type of surface texture and joints I wanted. I received the quote with the words "pour and finish all labor and materials." You might expect that finishing would include cutting the joints and removing the form boards. When I texted them to ask when they were coming back to cut the joints I was told it would cost more - a lot more. I texted West and asked how we got into the miscommunication but he never responded. They never came back to remove the form boards. The work they did do, they did well. The folks that came out were friendly and easy to work with. Unfortunately, I cannot provide any company who ignores me and leaves me to do the cleanup with 5 stars. 3 1/2 is the best I can do. The least I would expect is for West to offer an explanation like "I'm sorry, we didn't properly explain that finishing didn't include cutting expansion joints." How hard is that? Waters won't be doing the stain. They started off strong but finished weak. Thus, a weak score in the review."





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