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"After many years of living in our home it was time to get our ducts cleaned. I shopped online and selected about 8 Air Duct Cleaning Services to review. This took a while. During my reviews, I learned a few things that I want to pass along here. First and most important: The only duct cleaning company who I reviewed that was fully insured with BOTH Liability and Workers Compensation Insurance was “The Mad Hatter”. That alone demonstrates that this company cares a lot about their employees and customers. Second, when I visited the main office of The Mad Hatter on Six Forks Road in Raleigh to get an estimate, the owner ‘Jerry’ not only made me feel welcomed, he answered all of my questions and trust me here, I had a long list of questions. In-fact this in person review went on for about 1½ hours. After a successful get together with Jerry, I made an appointment to have my ducts cleaned and sanitized. On the day of my appointment, Duct Cleaning Specialist “Travis & Ivory” arrived at our home as scheduled. They introduced themselves, did a walk-a-round of our home to identify all the ducts and returns that needed cleaning and then explained the duct cleaning procedure to my wife and I before getting started. They were both professional and careful not do damage our floors and furniture and not only cleaned and sanitized our ducts and returns, they also cleaned each and every one of the vent and return covers. The procedure took about 3 ½ hours and when they were finished, you could actually smell how clean the air was. I cannot say enough about this this company. They got it going and honestly don’t need my review either. In Short, ‘The Mad Hatter” is clearly a step above their competition and I can highly recommend them. Thank you - Joe F"

"TJ communicated very well, and provided the estimate as requested and was on time and performed the pressure washing, as well as doing gutter cleaning for a reasonable fee. I was pleased with the experience and plan to hire him again in the future."

"Angela has been cleaning for me for years and always does a great job. Used to be at my apartment. Now my house. She’s fantastic. And always with a smile on her face. Very sweet. Her employees are always really nice and good as well. It’s pretty much the same small group of employees for the past few years. I like that consistency"

"They did a good job and we’re fast."

"Excellent. They were running late, so a call or text would have been in order. Otherwise, it was excellent ."

"These guys are Pros. Quoted within 24 hours. Completed the work on schedule and on time. They arrived promptly, were friendly and worked tirelessly to complete the project and cleaned up. We performed a walk through of the entire house prior to payment. This was the second time East Coast performed this work and We will be calling them again for a third in the future. 😀😀"

"Super! Everything was above expectations"

"If I could give it zero stars I would. Rude, unprofessional kids with a shop vac. They. Active. Dryer is now broken. Sketchy that the kids who came posed as Charles Edwards, the supposed owner. Did not feel safe. Do not recommend at all. New company came and agreed they did nothing and did damage to my dryer."

"The services were better than advertised. The team came in, started to work right away, they were very thorough and tackled everything on the lengthy list of services that encompassed the “Move Out” level of cleaning. Great with the blinds, the trims, the shoe mouldings, cleaning out the drawers, just everything! They were efficient and thorough. Would highly recommend them again.- and have to other friends in the area! Joe was a great communicator and confirmed appt, let me know when they were going to be arriving, etc. Invoice was as agreed beforehand,"

"Outstanding results! Great communication with Dennis upon receiving my call to schedule a free estimate and appointment to perform the job. He and his crew arrived as informed and completed the job In a timely fashion. Dennis took the time to check the results with us to guarantee satisfaction. I would highly recommend Kirkpatrick Window Cleaning ."