Get matched with top wood fence repair pros in Dumfries, VA

"I recently hired Mansour and his team to replace my backyard fence, and I couldn’t be more pleased with the results. From start to finish, they demonstrated professionalism, efficiency, and attention to detail. The quality of their workmanship is outstanding, and the fence looks fantastic. They completed the project on time and left the area clean and tidy. I highly recommend Mansour and his team to anyone in need of fencing services. Thank you for a job well done!"

"Our sales representative Keith was professional and knowledgable in the handling of our fence project. Builders Fence Co used quality wood and hardware. The installers did a great job of installing the fence and gate in just over 2 hours."

"It's just a fence......... Ashley was our project manager, and she did all she could to help me get through the issues of my fence, which I appreciate. The actual installation of the fence is where the disconnect comes. The contractors are there to put up a fence. However, that may go. Since Dandale employs these people, I assume they are up to the company's standards and living up to Dandale's mission. I assume they have worked on other projects and have gotten approval, making their resolution and customer service how Dandale wants the experience to go. After my wood fence install, I had concerns about some of the wood quality used. The contractors dismissed me six times, saying they had to use it, and gave me the final walkthrough paper to complete on my FIRST final walkthrough. The final walkthrough paper is misleading because to sign is agreeing that "you are 100% satisfied," which was not true in my case. After getting in touch with Dandale and showing pictures, the contractors had a change of heart and suddenly left and returned with better wood quality. After changing the pickets and one rail post, I pointed out two more. Instead of changing the whole rail, they cut it with a chainsaw, cutting into the post simultaneously. They then put a new half piece up (for some reason, leaving the other half of the poor-quality wood still there) while leaving the splice in the post and the point where they connected unevenly showing. To make matters worse, they left without a walkthrough, meaning there was still another rail similar to this janky fix that needed attention, but at that point, I no longer wanted the same crew and mentioned this to Dandale when I contacted them with the new update. The answer: The same crew returned a third time to put a picket OVER the unsightly uneven half-board connection they made (hiding it) and did not address the issue of driving off. I asked the contractors for a new crew to do the final repairs, but they insisted on doing the last rail and, this time, did a final walkthrough with another family member. I still don't know what it looks like a day later, nor do I care to know. Dandale approves their methods, so there is no need to continue to go back and forth. My experience is why I say Gillian oversold the company. It is not a miracle fence company that only does fences and has the highest quality products. Some may be true, but it does not translate to an experience, unlike any other fencing company. My experience was not the highest experience or quality (without much back and forth). It is just a fence company that CAN put up a nice fence. It is not worth automatically stopping here just for the name or what the salesperson says at the two-hour quote (and yes, it takes two whole hours) CONS Pressure cooker: Personal preference probably, but I do not like making decisions on the spot. When you get the quote, you must accept it at the table or lose it. Another pressure cooker moment is when doing the final walkthrough; you are walking through with the same people with whom you may have voiced concern and had to go back and forth. Uncomfortable, especially if you have the same number of back and forth as I did. Problem-solving: When you have an issue with the contractors, they send the same contractors out to fix the problem you have already told them about. For me, this meant them leaving and coming back too many times. By the last time, it is clear that customer service is out the window. Quality: The contractors ignore the quality of the materials when picking, loading, unloading, or using them. Only some of the wood is poor quality, as most of mine was good; however, to boast that you have the highest quality product means you vet through the material. From my experience, this is not the case. It is "you get what you get." PROS: They offer a flat rate Military Discount They handle your HOA They advertise to have a five-year warranty (I cannot attend to how this will go, but I may have to use mine) The consult to get a quote is scheduled quickly The process from beginning to end is done as soon as possible The contractors were pleasant Gillian bleeds Dandale (she may have oversold the company, but she deserves every bit of acknowledgment for how she represents them) The direct Dandale employees are pleasant, professional, and friendly."

"Charlie Ornamental LLC did an excellent job with replacing an anchor rail and painting the entire railings. He made the initial meeting on time, performed a review of the issues and gave me a price. When the weather allowed, he completed the job in a timely manner. I would use and recommend him again."

"Everything went AMAZINGLY WELL....FAST response on the submission. Within minutes they called me. They came out the same night to analyze my door and give me a quote. They scheduled the install for as soon as possible. The door and door frame were replaced and everything looks brand new. They are very friendly and professional. DEFINITELY HIRE THEM. HIGHLY RECOMMEND. I will be calling them from now on when I need anything repaired....."

"Jorge Alfaro is very fair and hard working. He is thorough and communicates any challenges before proceeding. He discovered a lot of rotted wood that was causing leaks below my entrance stairs. He fixed the problem and wanted to make sure it would not recur. I would use him again."

"My wife and I were very satisfied with the workmanship, the professionalism of Tim who fixed the facia board and the exceptionally fast response. He was very polite and answered all questions we had when he came for our estimate and was back the next day to make the repair. The cost was extremely reasonable and Timâ s work ethic was wonderful. We would highly recommend Legacy Remodeling Solutions and will keep them on speed dial!!"

"My fence has not been repaired yet, but I can say a little something about my experience with the company leading up to me wanting to hire Ergeon to do my fence repair George was my representative; he was very professional; patient while addressing all of my concerns and answering my questions."

"Richard installed and stained my fence. It looks great. I highly recommend him!"

"Angel gave me a great price on a fence repair. I could not be happier with the work. Highly recommend!"