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"Midway are very professional and continue to do a great job maintaining my lawn"

"Overall, we were very pleased with the work by SavATree - Springfield. The estimator, Duane Richardson (who is also the Branch Manager), came when scheduled, is a Certified Arborist, and worked with me to pin down on paper the specifics of the work needed on 10 mature trees. He noticed one of the trees was diseased and recommended trying to save it, but also said it might not survive. After reading about the condition, we opted to remove it. The tree crew did a great job with extensive maintenance pruning and the cleanup, and also installed a cable in one tree to strengthen it. Unfortunately, in taking down the diseased tree, the falling trunk hit a holly tree branch and then broke off about a third of a small mountain laurel bush. The crew did not seem to notice and did not say anything to me when I came out and looked over the damage. When I brought this to Duane's attention afterwards, he sent out his operations manager, who apologized profusely. He wrapped the broken holly branch with tape, tied it up with rope for support, and said he could come back again if the tape and ropes don't hold up. I appreciate his help and will hope for the best. Duane also recommended fertilizing the trees, which we had never done before and thought would be helpful. The application was scheduled the week before the pruning, and the worker did not show. The office rescheduled it for two days later, and he did come. He applied their ArborHealth and ArborKelp treatments, and we will see what the results are next year. As for price, the tree pruning and removal cost was in line with the estimate from another company that recommended slightly less work. I did not get any other estimates for tree fertilization, so I can't compare."