Get matched with top carpets or rugs clean at home pros in New Caney, TX

"great service"

"Excellently well done. Adriana and Cynthia were quick and thorough. I can heartily recommend the company and the team and I will be using them again."

"BUYER BEWARE: *H-Town damaged my carpet and couch. *Promised a refund and now won't return my calls. * Two other companies have come out and said both are damaged and would look worse if it was cleaned again. * Both carpet and couch were in perfect condition prior with no plans to replace for several more years. *Super disappointed not only at how gross they look, but even MORE disappointed and irritated that they won't talk to me, stand behind their work and take accountability. *Hosed!"

"Very courteous and professional. Did a great job for a great price."

"My service was amazing! It started and ending in a decent manner. I received a lot of compliments from family and friends. The professionalism of the company is highly rated and I will definitely use this company again!! "

"I was just surprised on how much it would cost but the quality is good."

"I have used them for over 15 years. Always a good job!"

"Excellent Everything was handled professionally. Appreciated the owner's knowledge and advice. Work was done as agreed with attention to detail. Felt the price was fair and would definitely use them again. Everyone was prompt and courteous."

"I can't more highly recommend Decker's Carpet Cleaning. I've used them for almost 7 years now and their professionalism, customer service, and quality of work is top notch. They are great to work with, and my carpets look brand new every time they are done. You can not find a company that will give you a better result with your carpet cleaning than Decker's!"

"The wait for installation was long and when scheduled, they called to "reschedule" due to the installer. Apparently they use outside contractors to install. When they showed up, they worked hard but one installer left for over 2 hours, leaving on one to work. They did not want to quit and come back (found out they get paid by the job and couldn't pick up a new job until ours was finished. They left the house at 10:05 PM. The salesman put the wrong transitions in the order despite numerous conversations. They also installed the shoe molding around our kitchen island wrong. I went to store in Pearland the next day. My salesman had been transferred and I met with the District Manager. It took over a week to get anyone back out to fix and then they brought the wrong transitions again. I called the District Manager and complained. She told me they weren't there to fix the island until I asked her to check the paperwork and she admitted it was on the work order. After numerous phone calls, the installers went to Home Depot and came back with something that would work. They were nice and got it fixed. The carpet was scheduled later and when they showed up, they pulled the old pile carpet and told me that the defects in the staircase would show up if they installed the berber carpet. I asked why the salesman didn't discuss that with me. He said the salesmen don't install. They suggested I fix the staircase, repaint it and call them back. I got it fixed and called the store. The District Manager told me it would be 3 weeks before they could come back even though the installer said it would take less than 2 hours to install it. I have called back and asked to improve the installation. They said they send an email to installation but I am still waiting a week later. I am calling the COO in Houston tomorrow. The first 2 times I used Floors for Living, they were privately owned but have been purchased by another company. The entire process was much different and less congenial. I won't ever use them again and caution anyone thinking about it to check multiple review sources."