Get matched with top washing machine installers or repairers in Olney, MD

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"This company is not who they say they are. The person named Carlito , it’s not his real name. He does not hold a contractor license or salesman license in Maryland. This company is run under his sister, through you will never see or know she exists. His real name is Brian G Mitchell, make sure you case search and find out the truth. I been dealing with him for years to get my addition finished and he has done nothing but take money and make excuses why he can’t work. Man has more personal issues, walked off the job without communication for 4 months. Lied to me and said framing passed inspections, they never did. If you even consider using this company, think again."

"Excellent work. Very happy with the results."

"After consulting with several companies, I decided to hire ESM Construction LLC for the remodeling of my one-bedroom condo. Their pricing was competitive, and Edgar displayed a wealth of knowledge. He was also exceptionally responsive, addressing all my questions promptly. The crew arrived on schedule, and they were both friendly and professional. They completely transformed the condo, installing brand new flooring, ceilings, paint, a bathroom, kitchen, and appliances. I never felt rushed, and every aspect of the project was completed in a timely manner. Edgar and his team were attentive and patient, never once saying, "No, we won't do that!" Finding honest and reliable contractors can be challenging these days. We interviewed several contractors with five-star ratings, but many seemed overpriced, like quoting $5K for cabinets that only cost $3K depending on kitchen size. Some of the five-star contractors even came off as somewhat arrogant due to their reviews, which raised concerns about potential issues. If you spot even one negative review, take it seriously; we’ve paid a steep price for ignoring such warnings in the past. Edgar's team even rectified mistakes made by previous contractors. From the moment we spoke with Edgar, we recognized his down-to-earth demeanor and extensive expertise in his field. We are thoroughly satisfied with our decision to go with ESM Construction LLC and wholeheartedly recommend this company."

"Our place had good bones but didn’t work for our daily life. Every room felt cut off from the next. Ben and Teddy from Top Remodeling sat with us and came up with a better layout without changing the size of the home. They moved the hallway, opened the living area, and added a custom touch in almost every room. They rebuilt the inside from the studs and used solid-core doors and clean finishes. We went with soft white walls, bronze handles, and natural maple cabinets. Now, it all feels open and calm. Every room has a purpose."

"Remodel now did a fantastic job with my bathroom. From Reggie who can an presented the plan. I like it when a person knows their job. The receptionist Misty so sweet handle you with special care. The workers can in very professional, My bathroom looks like it is straight out of magazine . I am soooo. Happy with my new bathroom"

"Raul communicated well during the sales and installation process. The team arrived on time and worked well through the job. I am very pleased with the work done. I will use them again."

"Jeff and his team (Deanna, Jake, Javier, and Rolando) did an excellent job from start to finish. They worked with us and explained every step of the process, helping us with design decisions and selections. The end product, our new kitchen, is of the highest quality. They made the process very easy and quickly closed out our punch list. We're very excited to have our new, updated kitchen and I would very much recommend WaterStone for future work."

"Andy and his team had excellent people skills and communicated with directness and interest in our kitchen remodel project. All the materials arrived in a timely manner. The work was completed a day early."

"Very kind and competent. Happy to give my money to a family business instead of one of the plumbing giants. As far as pricing, I had a utility sink faucet and drain replaced, and two shut-off valves and a hose bib installed, and was charged $2,500."