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"Worst company I have ever had the pleasure of dealing with. No shows, no calls. They have never done what was promised from install to repairs."

"Installed a twelve circuit transfer switch for a generator. Cost, quality, and customer service was outstanding. He is now my goto electrician."

"Was originally scheduled to come out to give an estimate scheduled through the Angi app. They did not show up for the estimate appointment. When I called they blamed the app and that they don?t schedule appointments for estimates using the Angi app. They gave me an estimate over the phone. I didn?t provide them enough detail about what I was needing to have done. (my mistake). I scheduled an appointment to come out. They missed the appointment the first day. They then offered to come out first thing the next day which was nice. The technician struggled with the work, possibly because they didn?t have enough information upfront. The technician dropped the light fixture and damaged my dining room table. Probably because he was not well armed with the information he needed about the task at hand. Not really his fault. The light fixture did not appear to be well anchored to the ceiling when the job was completed. Tech assured me it was, but since I was helping to hang it,I could see that it was not. At this point, the tech seemed worn out. When I called and asked to send someone else out to secure it better, they spoke to the tech who installed the fixture and he assured them it was fine. So that conversation was closed. They did offer to fix my table that was damaged. However they really wanted to know immediately about how they could resolve it. After telling them that I needed to find out the cost of repair and needed some time to investigate. They also told me at that time that the original estimate they gave me was too low based on the work they actually had to do. They did honor the original quote but basically wanted the table damage resolved that instant, before the technician left. I paid them and sent them on their way and told them I would have to get back to them on the cost of the table repair. Perhaps if when the tech saw the scope of the original estimate didn?t match what I actually needed done and we had talked about it then, we might have had the opportunity to adjust to get more people involved. That might have eliminated dropping the light on my table and facilitated a more positive experience. Or they could have come out to do the original estimate as scheduled through the Angi app or fixed that disconnect with Angi that they were apparently aware of. I?ll need to hire someone else to come out and reattach the light more securely. I?ll pay to have my table fixed myself simply because I don?t want to deal with these folks. Just seems like bad luck with me. They seem nice and they tried but the end result was not a positive experience."

"The “Comfort Specialist”, aka highly trained salesman, Jared Reeves was very professional and informative. He even came to my house on a Sunday to quote a new AC/furnace system, and he answered several texts with additional questions I had before signing the quote into a contract. The contract laid out, in very clear terms, what equipment would be installed and the labor involved. Unfortunately, that is where Jared’s communication stopped, despite his (and Eanes’) promise to make anything that wasn’t done correctly on the install or the equipment, made right. The day of install started early at 8am and ran long to 9:30pm. I was home the entire day, and I checked in several times to see how the progress was going. The installers were great, but I did have to question (and convince) them to replace the drain pan when they informed me they were not going to put in a new one. A new drain pan was included on the signed quote/contract, as the original was rusted in several spots and clearly needed to be replaced. After convincing them to do that, I noticed that the new return plenum and furnace drop which was included on the signed contract was not being done. When I questioned that, I was told that it was not included on the punch order. Jared (the salesman) and I specifically discussed the new return and plenum during his visit, as the inside of the original return/drop was quite dirty and dusty, naturally and perhaps the M-word (moldy). I did not feel the installers cut corners, but the new return and drop box promised by Jared and included in the contact were a hard “no, that wasn’t part of the plan” from the installers. I sent Jared a text immediately to inform him, but I did not ever hear back. The sale was done, and so it seems was he (despite sitting in my dining room with his sales pitch, promising that anything not done right would be made so, on his dollar if needed). I emailed Jared and Eanes Customer Service several times over the next week, and I got zero reply. I asked for a refund of the cost of material/labor on the return/drop that was in the contract and not fulfilled. Updated as of 7/30/2024 All issues have been resolved."

"They were professional and tried to meet my needs."

"Fantastic. Timely. Knowledgeable. The real deal."

"They were perfect they were very knowledgeable helped me when ever I had a question super fast to reply and got the job done perfectly"

"Derek and the folks at VHEC saved our Christmas! We lost power very suddenly during the night and next morning Duke Energy said we had to have our meter box replaced. I got VHEC’s name from the Angi app. Derek returned my call immediately and understanding the urgency of the situation he swung into action! They obtained the parts, replaced the box, coordinated all the necessary county permits and inspections and had my box ready for Duke to restore the power by 3pm. Getting all that completed in 5-hours during the week of Christmas was nothing short of a miracle. The fact that they are competent, prompt, have great follow through and are good people makes working with them even better. Don’t hesitate to call Derek and VHEC!"

"Happy with results."

"Thank you very much for the professional job. They gave me a very fair quote and completed the job in a timely manner. I am very happy with the work that they did and would hire them again. Thanks again."