Get matched with top carpet and upholstery cleaning pros in Thomson, IL

"Michelle at Premier did a great job of educating me on how to care for my 20+-year-old leather coat, on what needed to be done to renew it, and cleaned it so it was almost like new. She also took over cleaning a fine Italian wool jacket I sent her, and even found buttons to replace ones on the sleeve that had fallen off She's professional, prompt, and gets the job done! I have no worries when I send my clothes to her in Calif from Wyoming (because we have no comparable specialty cleaners here)."

"They take their time and do a great job."

"Does a great with our office cleaning!"

"They are very professional they do a great job fast great at cleaning 5 star I would highly recommend this company"

"THE GOOD   The interview went very well. I had a list of questions as to how the work would be performed and Mike answered the questions with confidence in every part of the job. After talking to him I felt comfortable believing the job would be done correctly.  We talked about materials and agreed on a price that was comparable to other bids. I told him I was not in a hurry. A different contractor said it would be 6 weeks so I guess in my mind I thought work would start in about that time frame. To be fair, Mike never gave me a start date.  This all happened in the middle of May.
 THE BAD   It took a week before we picked shingle brand and color and I paid an $8000 payment. 2 large pallets of materials arrived in the first week of June. The next communication with Mike was the last week of June with him saying the weather had slowed him down.The next contact was the middle of July. Mike said it would be a little longer. I contacted him again at the end of August and he said he was heading my way soon. I contacted him middle of Sept. and was told 2 weeks weather permitting. After 2 weeks Mike texted me saying it would be longer.  I replied with concerns about the material being on pallets in my yard for 4 months and gave him 3 weeks to start work or refund my payment minus material costs. He replied he had the permit and would start work the first week of Oct. Dumpster arrived on a Monday 8 days later. Some wood was dropped off on Friday. Work started the next Friday.
 MORE GOOD   Once the crew was here they did a great job. They protected my and the neighbors house during tear off and cleaned up every day. After tear off we discovered the addition roof tie in needed to be corrected which was outside the original bid. Mike rebuilt that and it looks and functions great. He did a lot of extras like disposing of some junk I had and putting some bolts in the front porch for a swing. He also partially roofed the playhouse to match the house(untill he ran out of shingles).I was very happy with the work.
MORE BAD  A week later I requested a paid in full invoice for taxes and the playhouse roof to be finished and Mike said he would take care of it.
It's been 7 weeks and still no invoice or finished roof on the playhouse.
FINAL WORD   If you want a quality job and have no time pressure then I recommend Mike. This was a 2 1/2 story hip roof and was not an easy job and took over 7 days to complete. That may have figured in to to delay. All in all it's been a roller coaster ride. He probably would have gotten here sooner if his Angies list A rating (and rightfully so in most cases) wouldn't have increased his business so much.
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"Heather is very conscientious and wants you to be happy with her work. I loved coming home on the days she was at our home to a clean home and her friendly smile. It never bothered her if I hadnâ t gotten to the dishes the night before or if my dogs wanted a bit of her attention also. She works hard and nonstop!"

Welcome!\n \nAt American Custom Homes, our goal is not only help you design and build your dream bathroom, kitchen, basement or even add you a new room addition, but also making the process easy and enjoyable for you. We are a full-service design/build company with a wide range of experience. We can help you with all phases of a new bathroom or kitchen or basement or even complete remodeling. Build in steam showers, custom tile design, custom paints, and custom floors and so on... \nOur excellent reputation and long list of satisfied clients attest to our superior craftsmanship, attention to detail, clear communication, honesty and integrity. Just ask for our client reference list.\n \nLet's discuss your ideas! Your free consultation is just a phone call away.

"They were very professional, finished on time and budget and it was perfect- one company, one bill. Very satisfied."

"The company doesn't clean upholstery. Only carpets. He could not recommend a business that does dry-cleaning on upholstery, but he told me how to make a cleaning solution myself that he thought would be suitable. I appreciated his time."

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