Get matched with top designers/decorators in Brightwood, OR

"The project went great. It was the best end-to-end experience I think I've ever had working with a contractor for a project at my house. Pablo arrived when he said he would when he came out to do the estimate. I told him I wanted all the grass ripped out and replaced with some low maintenance plants that would have colorful bloom and maybe some rocks. 15 minutes later he had sketched out a design I liked and provided an estimate. On the project start date he, again, showed up on time with his team and a contract that was simple easy to read reflected exactly what we talked about previously. I was impressed by how quickly they worked through the project, they completely cleaned up any mess they had made, and my front yard looks fabulous! I highly recommend Green Town Garden to anyone looking for a high quality landscaping service. and his team showed up when he said they would show up, they were fast, they cleaned up at the end of the project"

"Please, HIRE THESE PEOPLE! This is a family owned business, and they are: skilled, trustworthy, polite and incredibly hard working. They transformed my disaster of a back yard (just bought the house) into the vision I had. I plan to hire them back to pressure wash my house, paint my deck and plant more trees. I recommend this company 100%!"

"Jose, Rigo, and the rest of the team at Forest were great! Very professional. They communicated throughout the entire process, did excellent work, and took the extra time at the end of the project to make sure everything was cleaned up. I would highly recommend the team at Forest for any type of landscape project!"

"Bob and his crew did a terrific job. We are loving the patio."

"Chris did an amazing job managing my bathroom remodel! He was very professional, kept everything on schedule and within budget, and communicated clearly throughout the entire project. I'm thrilled with the results and highly recommend them!"

"They did a great job on design layout. they were very professional and efficient."

"The work was done in the time frame we agreed on. He went the extra mile to be sure the work was quality and would hold up. The price was very reasonable. I’ll gladly recommend him to my friends."

"We were too trusting of the company to help us plan out our bathroom design and to do good work."

"I received my Dining Table Protection Pad with Magnetic Locking System in the mail. it is absolutely perfect. They followed the design i wanted to the T. Great company"

"Lynn Lapping, one of the sales representatives, came to my house, measured the windows and the next day sent me a quote for blinds (Hunter Douglas Applause Line). During that first visit, she was friendly and provided answers to all of my questions. Two weeks later, I contacted her to come by and measure three kitchen windows, as I am planning to put roman shades in them. Lynn came by, but she seemed off, she was rushed, impatient and a bit rude. I had recently received a quote for drapes from another company and I asked her if she thought the prices were reasonable for the type of drapes. She was annoyed and told me that I should had ask her to measure those windows during her first visit to get a quote for drapes.  However, at that time, I had no plans to put drapes there so I could not have planned for it. I ignored her demeanor and attitude, we all have bad days, and so I assumed she was simply having a bad day.
I wanted to place a deposit for the blinds on the spot but she locked herself out of their system and she could not process my payment. She told me that someone would call me to get my credit card information, but no one ever did. I called her the next day to ask for the final quote and make sure everything was ready to go, she told me she would get the quote to me later that evening or the next day. She never did. I called the following day and left a voice mail for Lynn. The office manager e-mailed me to let me know that Lynn would be out of the office due to a family emergency and that she would contact me the following week to place the order. I e-mailed her back and ask her if someone else could help me with the order as I did not want to delay the process an additional week (lead time is three to four weeks). She told me that John the company owner would contact me to process the order. All of these e-mails were exchanged on a Wednesday. The weekend came and the owner never e-mailed or called me. On Monday I e-mailed the office manager to ask if someone would be calling me to process the order. I also ask her to let me know if they could not process my order so that I could find another provider. I received the following e-mail: "We apologize for the delay. Due to the scheduling conflicts with our designers, we will not be able to assist you with your order.  We apologize for any inconvenience this has caused." 
While I understand that family emergencies do happen, it does not make sense for a business to stop because one of their employees is unavailable. I am happy that my order did not get process through this company; I can get Hunter Douglas blinds for the same price with other providers. What would have happened if I had trouble either with the delivery, installation or quality of the blinds and Lynn was not available to handle those situations? Again, business continuity is a must for a company to be successful, business can not stop for one employee. 

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