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"My overall rating above is a 'B', but only because the scale does not have minuses or pluses.  The rating I would give New Surface Technology, is a B- or maybe even a C+. 
After he left I inspected the tub and bathroom more closely.  There were a few areas where the paint had run, just as Charles had said there might be.  The tub's finish had an 'orange peel' texture and dull shine on most of it.  But about a forth of it did have a smooth shiny, glossy look that I thought it should have after being refinished.  The floor had several small drops of paint on it and the floor, sink (that was a couple of feet away from the tub) and a vanity had white overspray (mist) on them from spraying on the paint.  I had to clean this up before it dried completely.  Maybe Charles would have done this, but it was getting late and I know he was tired.  I'm not sure about that.  But I was tired too and I thought he should have covered more of the surrounding area before spraying the paint.  So, I think he should have been more careful. 
The other thing is, he said it was taking a long time for the primer and paint to dry.  I think he didn't let it dry long enough, was rushing, because of the amount of time it was taking.  So, the end result was not a smooth, glossy, shiny new looking tub, as it was described that it would be.  It does look better, just not as good as I hoped or that  New Surface Technology described it would look. 
I called Charles back the next day and informed him of the drips.  We scheduled a time for him to come back at 3:00 a few days later.  On that day I waited until 3:30, and he had not shown up.  I called and he had got held over on another job and lost track of the time.  It was going to take him two hours to get there, so we rescheduled.  When he came back I pointed out the areas wher the paint had run and the 'orange peel' texture of the paint.  He worked on this for about an hour or so and left.  When he left I inspected the tub and there were some new drips in the paint.   I called him later and we scheduled another time for him to come out.
When he came out for the third time, I pointed out the new drips and one of the old ones that he didn't sand out completely.  He said he could make this right.  I mentioned the texture on most of the tub, that it was kind of rough and slighly bumpy (orange peel) and he said he didn't think he could do anything about that.  He fix the drips mostly, although you can still see some because they were not sanded out completely, but they are not too bad. 
So, my overall opinion is, that New Surface Technology does an ok job for the price, as long a you don't expect it to look like new.  Basically, my tub looks ok, better than it was, but it deffinately looks like someone refinished it, not like new tub.
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"When no one locally even responded to my inquiries for a quote, Michelle got back to me the same day with a quote and description of how the repair would be done. It's a slight downside to have to ship one glove coast to coast for a minor repair on one finger. But the cost of shipping and the repair is much less than purchasing another $100 pair of gloves! The repair took a little longer than anticipated, but shipping time had to be factored in as well. Michelle was very prompt with communications during the process. Cost of service below did not include shipping which was about $16 round trip. The glove returned good as new...well as good as it's pair. The glove is two years old. But the seam was totally resewn and reinforced. Michelle stated she did not want to the issue to happen again. I hope it won't. The problem started with my fingers rubbing. Very happy with the service from Premier. I wish they had a shop in Maryland!"

"Our Cabinet crew was there for most of the install and they said that it went well.  There was one mistake on the bar runner piece, did not cut it right the first time around and ended up having to go all the way back to their shop to have a new one made.  It worked out okay, just ate up time, but the whole day was free, so not a big deal....they took care of it, and made sure it was done correctly.
They used a vacuum level to seem the one joint we had,  the line is good, as unnoticeable as it can be.  Cut outs for cook top and under-mount sink are good.  The sink cutout is not 110 perfectly plumb all the way around, but i am overly detailed oriented engineer...friends say everything looks awesome and it does....and most importantly, wife is happy.
Solid stone front end staff is good, price is great, helped us work through the process quickly and easily. 
We are happy with the way that our re-model turned out.
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"Technicians arrived shortly after they said they would. Performed the repair. Were courteous and appeared professional. Results were satisfactory."

"Amanda has been very very helpful.  The prices are a little high but they are very good quality and it is worth it.  She helped me do my den and I purchased some furniture.  She is very friendly answering any of my questions, and has been a pleasure to work with."

DW Construction is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.\n

"They were perfect. They were on time and cleaned up when they left."

"Very professional and a very hard worker. I will be using him in the future."

Our mission at Gary's Restoration And Repair, Quality and service are our hallmarks. We also know the importance of a personal touch and we treat your furniture like it's our own to perform for our customers the highest level of quality \nWe value our clients, and work closely with them to offer options that are tailored to their needs. Services at fair and competitive market prices, and to ensure the longevity of our company through repeat and referral business achieved by customer satisfaction in all areas; including timelines, attention to detail, and service-minded attitudes. Give us a call today!\n\n

"They did a great job and was completed on the day they said."