Get matched with top glass and mirror pros in Greenfield, MA

"The came on time, did a great job and other than the tint there was no evidence that they were ever at out home. I can and will use them again."

"We had an amazing experience with Vera Glass and Mirror for our glass shower door installation. From the very first contact, the team was professional, attentive, and extremely knowledgeable. They helped us choose the perfect glass enclosure for our bathroom and guided us through every step of the process."

"I had the windows tinted in my south facing dining room to prevent fading of fabrics and of the wooden floor. The results were much better than expected, the room was much more comfortable on summer days. I was also more comfortable to look outside as annoying glare was eliminated. Scott, way very friendly and efficient."

"Excellent company to work with. Transparent pricing. Provided a number of options and then completed the project timely and at a great price. Very professional and trustworthy. Installation was perfect. Thank you, Crystal Glass!!!"

"Sidewinder Industries was very knowledgeable, accessible, and helpful. Sidewinder Industries went out of its way to help and support. Thank you"

"They saved the day!! We had a shower door installed by someone else and the glass was not the right size. The other company was supposed to order a new piece of glass and come complete our shower. They never returned our calls or came back. We reached out to another company and they never returned our calls. I ended up finding Advanced Glass on the internet and they called me and came out right away. We finally have a shower door we can use. Excellent customer service and great work. Absolutely recommend them and would do business with them in the future."

"They were very professional on the phone and in their follow-up. They did what they said they were going to do, when they said they would do it. All of this was further reflected in the good quality work they did installing the windows. Very clean, very nice work."

"Somehow, in the line of communication, the separate estimate (including description of window to be cut/installed) did not manifest. A call to Frank Cortes of Castle in Bristol, rectified that and the cost of the additional window was quoted which seemed rather high), and when I verbalized that, it was adjusted downward to a cost that seemed fair and we moved forward. I was told by Castle that they would handle the approval of my window installation with Imagineers, the condo management company. This turned out not to be the case. I had to personally oversee this. Initially, there was a considerable amount of phone calling and emailing that took place to get everyone 'on the same page' relevant to the building permit and the architectural drawing of the new window. Never having owned a condo before, it was a huge learning process for me. There were many twists and turns and at times I was ready to throw in the proverbial towel; but, thanks to the intervention of a wonderful consultant here in Glastonbury who stepped in and took over the reins at the last moment, the proper/necessary information on the actual construction of the new window was accomplished, the building permit achieved, approval from the management company and the condo association board was granted, and a date was set for the install. On the day of the install, a crew of three men arrived. They were extremely well trained, courteous, and respectful of my home. Protective coverings were laid down wherever they were working. They were an impressive team who chattered easily amongst themselves and the install was seamless. The lead installer, Victor, answered any questions I had and made me feel very comfortable that all would go well. His workmanship was impeccable. The cutting into the wall in the bedroom was done with complete attention to detail and the finished product was perfection! It was a long day but worth every single minute. When they were finished, the yard surrounding my condo was strewn with debris that completely disappeared before they departed. I can honestly say that from start to finish, the window installers were nothing less than completely professional. My dealings with Mike at (headquarters?) in New Jersey were always addressed promptly and professionally. There may have been one or two minor glitches, but were more to do with communication and were always resolved. In summary: I have only great things to say about Castle Windows. Do I think I may have spent less with another company? Possibly. But, in hindsight, I do not regret my choice, and I would highly recommend: the company, the employees.....and the product! Class A quality all the way around."

"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."