Get matched with top gutter pros in Fulton, CA

"Pricey. We paid 8000 for 53 ft of gutter cover. Transferable Lifetime guarantee and the covers can be moved to new gutters if we replace the gutters. So I think it is worth it."

"Gutter Helmet exceeded our expectations! Dave at Gutter Helmet explained everything and was super helpful. On install day, everything went smoothly, and the new gutters look fantastic!"

"Rich and his crew were Amazing. Hard working men. New gutters look beautiful. Rich was a pleasure to work with. Very knowledgeable and professional."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business. \n

"They cleaned the gutters, then installed the gutter guards. Real test will be when it rains. The work was done efficiently and on time."

"At the time of service, things seemed fine. Upon inspection by our regular contractor, many roof shingles were found to be loosened during gutter instillation that were never re-affixed. So... we ended up paying more for someone else to finish Gutterbusters' job."

"Seamus is super fast. When you say "go", make sure you mean it. Fast, quality, honorable. I ask no more. I thought the value was high, the cost welcome. I customized with larger, round downspouts, he painted them. He put leaf guards on all 2nd-floor gutters (office building) after much discussion with me. I expect I'll be very happy with them. He explained why my options were not as appealing. Good man, good job. I will use him again in June for an apartment building"

"Great, painless experience. Wish I'd found this company years ago. The roof, rain gutters and stopped up downspouts were in serious need of cleaning. I was completely frustrated since everyone else I've spoken to said we need to wait until everything dries out. It has been raining or wet non-stop for months now since I regained access to my house. Part of the roof is way too high for me to attempt. These guys came out, even though it started raining again and had the job done in no time. They also cleaned up all of the debris making everything look better than before. Very professional and I highly recommend."

"It turned out well. The cost went over the big deal price a little because they had to removed our gutter covers and put them back on. We didn't have any complaints."

"

To summarize, I'll say Falcon's lack of communication (which, for me, is a part of "responsiveness" and "professionalism") made this a difficult experience.  I would like to give an overall good review to Falcon Roofing, but unfortunately, I cannot.  Working with them had its highs and lows, and we ended on a low note.

I noticed a hole in our upstairs downspout in July 2014, and had contacted several companies to come and give an estimate.  None of the companies responded.  Finally, one October day, as I was driving home, I saw the Falcon Roofing truck.  I checked their website and their service reviews in several places and decided to give them a call. Since they also offer chimney cap installation, I requested an estimate for that work as well.  We scheduled the appointment and Richard arrived on time on October 30th.  He went on our roof and came back to discuss the job with me.  He had photos that he had taken with his phone to show me everything that needed to be done.  He recommended the following:

• - Installing a downspout where the hole was
• - He also gave the chimney estimate. 
• - He said that our flashing all around the house was in bad condition and needed to be repaired and resealed. 
• - He said there were several roof tiles that needed to be re-hammered and that sealant needed to be applied
• - He also said he could reframe the windows at the front of our house and gave an estimate for that.

Richard gave me the work order with the estimate and explained that I would have to pay for the photos if I wanted copies. I continued shopping around for other estimates and decided to go with Falcon.  I contacted them and said that I would like to talk over some of the job.  Richard came over the week of Thanksgiving and we reviewed the original work order.  I had him remove the chimney job because I decided to go with a chimney repair person instead.  I questioned him about the window reframing, which I thought was pricey, but he said the price of materials and workers, etc. made the price a fair one.  The thought of not having any more people going up onto our roof for several separate jobs made me decide to go with Falcon for the window framing. 

Richard took down my payment information and  said they would be there by the end of the week to do the work and that he would send me the before photos.  My 10% deposit was processed on Tues Nov 25th.  This is where things hit a low.  No one arrived at the end of that week.  I called and left a message and no one got back to me.  I left a message for Richard on his cell phone. I called again and spoke with a representative and explained that they had processed my deposit and no one had communicated when they were going to come out and do the work.  I contacted the office again and they said they would come out on Tue. Dec 16th.  They ended up coming on Dec 9th, which was great because the Bay Area Superstorm hit on that Thursday and I was very grateful that they had installed the downspout so that we didn't have a hole in our gutter.  I called that evening and thanked them for coming sooner and they said they appreciated it.  So, we were ending on a high note, or so I thought.

Unfortunately, things got complicated.  I was out of town for Christmas and received a call from one of my roommates (who, thankfully, was still in town) that she'd arrived home in the evening and the rain was leaking into our house through the skylight.  I have lived in this house for 15 years--even during the time when the Bay Area was getting its regular winter rains-- and our skylight had never leaked.  I immediately called Richard and told him the situation and asked him to call me after he assessed everything.  He went to the house, took photos, and left.  I contacted my roommate to make sure he had arrived and he'd already left.  So I called him back.  He said he saw the drip and would look into it when the rain stopped, which he didn't know when that would be, but there was a complication because he was leaving town. I requested that they put a tarp over the skylight to avoid any further inside rain damage until the skylight issue could be resolved. He said they would get to it as soon as it wasn't raining but the issue was that they wouldn't know whether or not what they'd done had fixed the problem.  I told him to run a hose or take a bucket up there if he needed to, but I wanted to make sure no more water came inside.  He said he'd return with a crew and fix everything.  I asked him to give me a call an hour before they arrived to the house so that someone could be there when they did the repair.  He told me no one needed to be in the house when they were there.  But I explained that I wanted someone there so that they could tell him whether or not water was coming inside.  I didn't receive that call. 

When I called Richard again, he said they'd gone up there and extended the downspout further down the roof.  He explained that he thought the skylight was dripping inside because the downspout had been installed in such a way that there was a high amount of water going onto the skylight.  He said they went ahead and sealed the skylight free of charge.  I asked that he leave the tarp until he returned from vacation.  I still didn't want to take any chances.

Finally I was back in town.  Richard came to get the tarp and he took a hose up on the roof to spray the skylight. Afterwards, he showed me photos he'd taken of what they'd done and photos of him running the hose that day.  I requested all of the photos and gave him my email address.  The only photos I received were the ones he took that day. I replied to the email he sent that day to ask for the rest of the photos.  I still haven't received the initial before photos, which is why I didn't give a "Quality" rating.

Richard is very personable and I appreciated his friendly manner and that he was never rude, even during the skylight issue.  However, I want to know that I am getting what I paid for.  In this case, I'm not going to climb up on the roof to find out, which is why communication is so important for this type of work. It would help me to see the before and after photos of what I paid for, but I only have the after with nothing to compare them to.   It would have also helped to know exact dates that they would be at our house or to receive a follow-up phone call when they had done anything.  I didn't receive either of these key communications.  I was always the person calling. 

That's my review!
"