Get matched with top furnace / forced air heating system install or replace pros in Berlin, MA

"Great. Technician John Gulstrom. He was able to replace part and check system quickly. Went very well."

"I wanted to replace an out dated oil furnace with an efficient low carbon hvac system that heated my home in the winter and cooled it in the summer. I checked out Angies List for hvac providers in my area, made some comparisons, and contacted vendors. I chose N.E.T.R. based on the reviews on Angies List and the product presentation by the sales rep. for N.E.T.R.
The product performance,installation time frame, and cost matched exactly the proposal submitted to me by N.E.T.R. The technical support staff - Adam and Jose' - installed the Mitsubishi heat pump system with a professional skill level that I found to be reassuring. Russell Dodd, the sales rep., provided detailed support to my various questions. His attention to my product order-installation was more than I expected.
I feel confident that the product and services provided by N.E.T.R. will perform to my expectations.
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"He was timely, professional and responsive. He clearly knows the technical aspects of the trade and provided us with a lot of information about the equipment he would be installing and how it would work with our existing ductwork.  We did not care for his sales approach because he tried to sell us on things we did not ask for and did not need.  He tried to sell us on a humidifier for the system which we really don't need because we live right by the ocean where it is quite humid year round, even in the winter. Adding humidity to our house could cause problems with mildew or mold.   He also tried to sell us on replacing our hot water tank for a more efficient model even though ours is only 5 years old.  We got the feeling that he was trying to pack as much sales onto the heat loan program without really thinking about the customer's specific situation, and that put off me and my husband from wanting to work with him.  At the end of his sales presentation he decided on the spot he would give us an unspecified discount.  We did not like this high pressure sales tactic.  We had not received other quotes yet so we declined to decide on the spot.  He emailed us a couple days later offering a 10% discount if we decided by a certain date a couple days later.  We decided to wait beyond that date so we could get more bids.
Joe's quote was $2000 higher than a quote from another installer who has equally good reviews on Angies list.  Both quotes were to install the same equipment, however the second installer included the cost of converting two unused ducts into returns and installing a pass though in a ceiling to help balance our system.  I shared this information with Joe, and he responded by saying he would beat their price by $100.  It goes to show that it pays to shop around. 
As Airco's good reviews on Angies list attest and my interactions with him, I am sure they would do quality work, but my husband and I were totally put off by his sales and pricing approach and did not want to work with the company as a result.

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"Gas furnace hot water heat needed more output. They replaced a few parts and it is working great. . very responsive and Robert is as knowledgeable as they come ."

"I had a great experience. Technician was able to diagnose and fix the issue. He also answered all my queries for a possible HVAC replacement for a heat pump. I would highly recommend."

"Not easy finding an HVAC company willing to install a gas steam boiler. These guys did it all and did it well, removing the old oil burner and oil tank, installing a Weil McClain boiler including steam piping and hot water, installing gas piping, electrical and plumbing, including all inspections, even leaving me a temporary hot water heater until the furnace installation was completed. They fully accommodated my schedule as well. The town electrical inspector who came after installation was complete confirmed their good reputation."

Village Home Services formally known as Village Electric and Village HVAC. We stand at the intersection of expertise and community spirit. With our plumbing, electrical, and HVAC services, we go beyond fixing problems; we enrich lives, one home at a time. In our village, your comfort and safety are our top priorities.

"SumZero Energy Systems have been excellent in the last several months with supporting the replacement of my air conditioning system in my old condo as well as servicing my furnace. A price comparison with other local companies also prooved SumZero Energy Systems offered the best price. When I purchased a home a few months later, I called them to take a look at my air conditioning system and furnace because I felt as though they had provided such excellent service in the past. It was a no-brainer to ask for consultation regarding the heating and cooling systems in my new home! When I contacted them for assistance or consultation, they are usually quick to respond and provide appointment times had a very convenient window! They have shown up on time to all of the appointments I have had. David S. has always taken the time to explain everything thoroughly and answer all my questions. I highly recommend SumZero Energy Systems!"

"The project involved replacement of a furnace and A/C. Mike was quick to come with an estimate, and had the patience to explain all relevant options, thus helping me choose the system that is right for me. Mike did a great job, and finished the work on schedule. Very professional."

"we have a crazy heating system; no one in the ten years we've had the house has really been able to figure it out. That's just life. When the heating stopped working (in January) we called Milltown. They were very responsive. We had a technician here in a day who figured out there was a leak. Finding the source, and how to isolate it was anything but simple. The tech in charge persisted (figured out, in fact that the system had been piped wrong) and solved the problem over the course of a day and a half. Many would have thrown up their hands or managed some bad technical band-aid. It was expensive (but plumbing sort of always is, and I don't think this rose to the level of unfair), but importantly the system is now better understood and there's no more leak. On top of that all of my questions were answered and the work was done well. Highly recommended."