
Serving Mission, KS and surrounding areas
Approved
In business since 1985
Free estimates
Emergency services offered
"My first experience With Town and Country Pros was 2 years ago when the gas furnace was having issues firing up. It was -5 degrees outside and all companies were busy. They came out the same day even at 8pm. The contacts just had to be cleaned any only charged me the normal fee for the service call (no over price to try and rip me off). The previous company I hired for years (you can "trust" on T.V.) took advantage when a motor went out in the summer and it was 85 degrees in the house. And with my back up against the wall, I paid 2x what it should normally have cost (my Dad used to do AC installs in another state). I got 4-5 different quotes of brands and companies be mindful some might be cheaper, but look at the components, models and series of the equipment, they are not always apples to apples. Pricing- The prices are about the same as other companies even like ones you see advertisements on T.V. So even though they are smaller and not much marketing the prices are reasonable to other bigger companies. Reviews- In nearly all reviews I couldn't find anything negative about Town and Country Pros. And I looked through multiple sources, BBB, Angi, Google etc. With several other companies you would see red or yellow flags about concerns for one reason or another. NOT TOWN AND COUNTRY!!! Quality of work- The installers did great work, but we had 1 issue that had to be fixed 2x after the installation. We had a natural gas smell and they had to come out and tighten a pipe/nut, not sure if it was the same one but close to same area. While annoyed a little, they fixed it! It happens. Customer Service- After the install I had a few questions and maybe I should have reached out to customer service instead of the person who provided me the quote ( and answered system questions), as he was not always on the ball to get back to me without an additional call from my email. Ever since I called or emailed customer service they had been much better at answering my questions. Thermostat- We bought a variable speed system which requires a specific thermostat and I felt while the technician's were knowledgeable about basic functionality, they didn't seem to be fully aware how to "maximize" system efficiency and savings. Look no company is perfect and bumps will happen, but with Town and Country Pros you won't be sorry in my experience. I recommend this company many times over!!"





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