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Find Home security system pros in Fairview

Avatar for Verum Technologies
Verum Technologies
4.0(
1
)
Surveillance Cameras - Install or RepairSurveillance Cameras - Install or Repair - For Business

Serving Fairview, SD and surrounding areas

Approved

In business since 2000

Free estimates

Warranties offered

Verum Technologies serves our Midwest commercial and residential customers as a premiere full-service audio, visual, lighting, networking, security, communications, and integration services provider. From our Harrisburg, SD headquarters, our staff of certified and licensed engineers, designers, and installers provide complete services including engineering, installation, support, and maintenance.\n\n

Response time1 day
Recommended by100%of homeowners
Avatar for Protect America Home Security
Protect America Home Security
3.5(
227
)
Alarm or Security System - InstallAlarm or Security System - Install - For BusinessAlarm or Security System - Monitor+12 more

Serving Fairview, SD and surrounding areas

In business since 1992

Free estimates

Emergency services offered

"How did it go?  Not very well.  Everything is great until there is a break-in or your equipment malfunctions.|Break-in Nov 2013 while I was on vacation 2,000 miles away.  I had them dispatch police.  They said they'd call back with status.  They never did.  I had to call them.  They had no record of who they spoke to in the PD but just assumed that since they heard nothing back that it was a false alarm.  Neighbor went to the house and found the garage door broken into.  I called the Protect America to find out who they spoke to in the PD.  They said "we don't keep that information,  call the Police Department."  Police department said they never got the call.  Filed a police report.  ||When the equipment malfunctions or goes off-line, they have an "oh well" attitude.  I've written to the CEO, Todd, about their attitude with "sorry about that" reply.  Recently called when equipment failed at 2AM on holiday.  Got the response that "we only respond during normal business hours" so call back then.  When I called back, they only had a limited staff on hand and promised they'd call me back in 1 - 2 hours.  They didn't call back.  I called the next day and was told they would "try" to connect me with level 2 support.  I insisted on waiting and finally got help.  Diagnostics took 1 hour over the phone (tech to my home costs 175 per hour) or "do it yourself" talk to tech.  Told me to go to Radio Shack to buy and install expensive batteries and see if that solves it.  If not call them back.  Sold me batteries w/3 to 5 business day delay.  They have no sense of urgency in helping me protect my home.  The attitude seems to be "oh well.  That's your problem."  Unresponsive, uncaring, do not keep promises.|I have a 3 year contract that must be paid in full to terminate.  Lesson learned.  All the ratings I read before I signed up said they were the best in customer service.  If they are the best, I hate to think what the others are. As I said, I've written to them and recently related my experience and dissatisfaction in my response to their survey.  They just don't seem to care."
Platinum Package - Protects up To 15 Doors / Windows for FREE
Protect your Whole Home
Simon XT Touchscreen
Recommended by64%of homeowners
Avatar for SkyCover
SkyCover
5.0(
5
)
Alarm or Security System - InstallAlarm or Security System - Install - For BusinessAlarm or Security System - Monitor+12 more

Serving Fairview, SD and surrounding areas

In business since 1998

Free estimates

Emergency services offered

"LOVE this system!  Customer service was extremely nice and made my experience effortless.  Speaking of effortless, the self-installation was super easy.  It took me less than 30 minutes from start to finish to get my system up and running.  Highly recommended!"
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Additional Photos
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Recommended by100%of homeowners
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