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"He came on time.   Since he couldn't do the work I requested as it was too wet, I had him install a gutter on the shed.  He measured and then left to get the gutter.  Came back and had to cement 2 pieces together.  While it dried he went back to the office and put on their schedule the downspout repair I wanted.  It will have to be done on a warmer and drier day. 
When it came to the bill, I requested a copy of the gutter he had purchased.  He said he couldn't do it as the company had to pay for it.   Also he said he wouldn't charge for the time he was gone.  The total time from start to finish, including picking up the gutter was 2 hours.   I did however get a $25 discount.
A couple of days ago, I got a follow up call from the office and said I had requested a copy of the gutter.  I was told they charge extra for the supplies and therefore I couldn't have a copy.   I paid for the time he picked up the supplies so I felt they shouldn't add a charge for the supplies they picked up.
At that time I was told there was a 2 hour minimum charge so that is why the bill was so high.  I feel since I had him place the gutter on the shed instead of wasting his time and going back to the office I shouldn't have to pay the 2 hour minimum charge.  Yes he was here 2 hours but he told me he wouldn't charge while he was in the office.   So I guess it is a standoff.
"Bob" who answers the phone.....no answering service, knows his business.  This is why I will have them do the downspout repair probably in the spring.
I would not think twice about using them again or referring them to other people.
"

Jack of All Trades at this time has 2 employees and there may be a need to add more the future. I do not use sub contractors at this time. All estimates are free.

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