Get matched with top window covering pros in East Troy, WI

"Tommy is great; he came to our home and explained the products well, had samples with him and was prompt and professional. The quote provided was exactly what we paid. Tommy even ordered larger pieces of sun shade from the manufacturer so we could make a better decision. He fixed one of the shades (trimming) while in-house and was pleasant throughout the entire process. We would definitely look to Tommy for more quotes for other window treatments we need in the future."

"Better Blinds were the best of all the companies I had spoken to about our window coverings. We are very happy with our shades. They are perfect."

"I've never purchased custom blinds before so I didn't quite know what it would cost. My wife and I purchased 15 custom shades (top-down bottom-up) and the total came in around the $4K mark. The sales consultant was very transparent with cost and helped us work through options and explained the outcome. She even gave us general interior design assistance and looked at carpet samples when that contractor arrived! There was an ordering issue for five of our windows. Once identified it didn't take more than a few hours to find a solution. They ended up re-ordering (rush delivery) the correct coverings and even though we technically paid less than we should have the company honored our original quote. It wasn't seamless but their service showed when things went wrong and that's what I'd expect. I'd hire them again."

"I would highly recommend Rise Up Window Coverings. They made the process from selection to installation so easy, and I absolutely love the end result!"

"I recently had the pleasure of working with Shade-Wise for custom window treatments in my home, and the experience was exceptional from start to finish. Cletis offered a comprehensive range of services, including complimentary in-home consultations, professional measurements, and expert installation, ensuring a perfect fit for each window. The selection of custom window coverings is impressive, featuring options such as solar, roller, cellular, pleated, wood, Roman, blackout/sheer, and child-safe solutions. This extensive variety made it easy to find the perfect match for my home's aesthetic and functional needs. Throughout the process, the owner of Shade-Wise. CLETIS demonstrated professionalism and a commitment to quality. Their flexible appointment scheduling accommodated my busy lifestyle, and I recommend him. 5 star"

Welcome to Nu-View Custom Window Treatments, Inc., the leading shutters, blinds and awning covering specialists serving McHenry and the surrounding areas. With over 40 years of experience in projects ranging from blind installs to awning installs, we look forward to earning your business. Call for a free estimate!

"After I approved the drapes, I was sent an invoice for $700. I paid the invoice. It's been over a year and despite numerous emails (over a dozen) with Amanda Zettel of Homemade Design, I still have not received the drapes or a refund. I was very satisfied with all of Homemade Design's work up until this experience."

"This is the first time I used online order for custom window treatment. The drapes ordered turn out more than I expected. Oh my gracious they are fabulous I love them!! Yayyyyyyy. They look so beautiful thank you so very much!!! You have been terrific to work with. -Sandra P Gastonia NC"

"Made an appointment on Thurs. night at 6 pm for a Friday 8-12 cleaning window. On Friday at 11 am I called and spoke to a customer service rep who told me I was on schedule for an afternoon cleaning, 12-5pm. At 4 pm, and no call from Sears I called again. I was now told I was not scheduled as I never confirmed the appointment.

Needless to say I was quite angry, after made to sit at home all day.

Points to note:

1. This company will confirm and book you for a cleaning and will expect " confirmation" the day prior...however, they may not call you for it. I was not called at all after scheduling my first appointment and when I rebooked my appointment for Sunday I was told they woul call both my home and cell phone if i was not reached. I was only called on my cell phone, which I missed the call while driving home. I never did get a following call at home. When I returned the call to confirm, I was told by the rep that they would email me the confirmation. They did not.
2. Always get a name. Although they tape the calls, if you don't have a name to pin the problem on, they act like you lied.
3. If you have a problem where someone does not arrive talk to dispatch directly. It appears that customer service may not be talking to dispatch, although they place you on hold and state " let me check with dispatch".

In the end this company did clean my carpet at a 10% discount w/disposal waived. The fellows that came out were on time and courteous. The carpet came out pretty clean with some staining removed. However, I would not use them again."

"Gary was excellent. I actually bought the wrong size curtain rods, but he was able to cut it down so it would fit my window. Above and beyond the call of duty. He was very polite and personable. I will call them again."