Get matched with top window covering pros in Hondo, TX

"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."

Customer satisfaction is what determines our success, which is why we take a hands-on approach. When interacting with Lucas Handyman Service, you'll notice that we're particularly focused on the principles of quality workmanship, timely completion, competitive pricing and integrity in all our business dealings. We combine knowledge and research with our extensive practical experience to ensure a specialized approach for your project needs. Contact us today for a fair and accurate estimate of your project. We look forward to adding you to our long and growing list of happy customers.

I am a professional that gets the job right the first time reliable dependable and honest and always willing to give and quote a fair price. Willing to work with you.

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!

"my shutters came in and I was contacted and given a window on arrival. The installer, Mike, was very personable and professional. Finished the job in about 2 hours and explained how to maintain. He also hauled away the old hardware. I was very happy with the experience. "

"James was great, he came out to measure and provided an estimate on paper which I really liked. Too often we have had people come out and just verbally tell us the cost without  detailing specifics. James had all of the measurements with drawings and cost per screen. James also provided swatches of different solar screen weaves and colors for us to choose from. Install was quick and the screens look great, so much so that our neighbors have asked for his information. "

"To be honest, I don't think we got anything out of it. We expected window covering suggestions, colors on the walls. She brought her contractor out with her to look at our fireplace. But the whole session seemed to be, you tell me what you want. Well, I wouldn't need a designer if I knew what I wanted. I wanted a professional to come and suggest that this - what you have on the wall now would look better if you did this. That's not what we got, I guess maybe my  expectations were a little different. I thought you hired a designer when you don't think your space is being utilized right. I don't think we got much for it.

It could be I should have had something prepared or maybe talked more with them before they came. We got the entire amount of time, so it didn't take any longer than what was advertised.

We still want to get our fireplace remodeled but I have not contacted her and said yeah we're ready to go, I need ideas. I don't need people to say what do you want to do, I would just hire someone to do it. I want someone to say this might look good or have you thought about this .  

I got nothing that we could go forward with. I have not reached back out, but I probably would follow up on it since they have already looked at it."

"Clay gave us a very reasonable quote, and we went forward. What we can say is that we got great service, a quality product, professional installation--all done by an interesting and friendly guy. If we need further window treatments, we'll certainly come back to Over The Top as we can highly recommend them."

"I will be very honest in my assessment of Amanda. Sitting in front of me I have a beautiful design for my living room and dining room in a townhouse I owned in Houston. Amanda picked beautiful, comfortable chairs, nice wallpaper and very cool lighting.  The problem with Amanda is not her ability to design an amazing room - she certainly is very talented. The problem I experienced with Amanda was the inability to handle the details, to stay on top of the project, and to assist with actually putting the room together. This may be a problem in general, with all on-line designers, who knows.  I do know that I ordered this package from Amanda in August of 2013.  My first conference call with her was some time around October, and my designs were given to me (not the complete design) some time in December.  I learned quickly that when Amanda says she would have something for me "by the end of the week," she really meant about 2-3 weeks down the road.  In any event, I was elated when I got my first design for my dining room. I delayed placing an order because the stuff she picked was a bit pricey and I wanted to save my money over the holidays. I placed an order in early February for two rugs and a chandelier - totaling well over $3,000.00. Amanda advised that it could take about 4 weeks for the rugs and chandelier to come, which was no problem with me.  8 weeks passed and I began emailing Amanda. (Mind you that the money was charged to me immediately, with no follow up emails from any of the manufactures, no indication of shipping, nothing... so I began to feel uneasy). After a couple of unreturned emails and phone calls, Amanda apologized for the delay, mentioned that she was surprised I hadn't received anything yet, and explained to me her mother was in an accident. No biggie, but I explained to her that I would be out of the country in mid-April and unavailable to sign for anything. She assured me the rugs were en route from Georgia and would be there before I leave.  As far as the chandelier, we discovered that they had attempted to deliver it, but Amanda had provided them the incorrect phone number, so they were not able to get in touch with me. I asked her to correct this so I could receive the chandelier. Because I never heard back from the company, and no additional attempts to deliver were made, I am assuming she did not do this.  And, as could be expected, the rugs did not come before I left - they came when I was in Germany and when no one was home to sign for them. Since over 12 weeks had passed since my order, I contacted my credit card company and initiated a charge back.  They agreed with me that it was concerning that so much time had passed with very little contact, and immediately refunded my money. (Amanda and her husband eventually tried to fight my chargeback, but they were of course unsuccessful. I did not have the goods, and they never attempted to re-deliver them). Also, I will add the following to things about my experience with Amanda, which bothered me:
1) I was told in January I would have curtains and throw pillows picked out "by the end of the week." Those never came.
2) Amanda said she had a client in Florida who would ship me a sample of the wallpaper. This never came either. Amanda said it was shipped to me - I never received it and kind of doubt it ever was.
So basically, $500 dollars for two rooms of design got me some dining room chairs (albeit - awesome), a table she picked out that was too expensive so I found a different one, some cool wallpaper that I will never be able to get a sample of, two expensive rugs and a chandelier that resulted in a credit card fight and a headache. At the end of the day, my advice is that if you want a talented and friendly person to design your home, don't mind waiting some time for it all to come together, and are cool with locating the stuff and putting it all together on your own, Amanda may be it for you. If you want a designer who is good at following up with details, assuring stuff gets to you in a reasonable time, and assists with pulling the room together and finalizing your project, I would highly recommend you find someone else."

"I visited their store in San Antonio and they have a large selection of fabric swatches and drapery examples. They contacted me the day after I visited the store to arrange an appointment.

Chris was extremely prompt in coming out to give me a bid - and I live approximately 50 miles outside of San Antonio.  He was very professional, brought several samples books based on the description of what I wanted, and offered excellent advice.  The drapes came on schedule, are of high quality and were also hung promptly and well.

Although they project was a bit pricey, the results were of the highest quality.  The phrase "you get what you pay for" comes to mind.

Overall it was a very pleasant experience with no hassles whatsoever.  I would use them again for other projects of this kind.



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