Get matched with top window covering pros in Mashantucket, CT

"There should not be a surcharge for using credit card.. There is already a credit margin"

"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."

"Fabian and his workers are Absolutely Amazing. They are Reliable, Dependable ,Honest. The work they do is Simply Beautiful. Worth Every penny. I will definitely be having them do More Renovations for me in the Future. They are the Best!!!"

"Arrived on time for what I thought would be an easy fix for an overhead ceiling fixture. He had to figure out the wiring setup and traced it down to a faulty switch. Elvin was pleasant to deal with neat and efficient."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Reliable. Good worker. Good results. Would highly recommend."

"The designers were very nice.  However, they only recommended/carried a litmit number of suppliers - few of which were in Indy.  The suppliers they carreid were also very expensive.  Even though I sent pictures, I found that I needed a designer that could come to the house and help find local suppliers for paints and material."

"Excellent, professional work. Helped me update my bathroom, changed out my door hinges and door knobs to black, painted, and fixed many annoying problems. I would recommend this business"

"THEY MOVED ALL THE FURNITURE FOR ME SO THAT I DIDN'T HAVE TO DO IT. THEY HAD A LOT OF PEOPLE IN THE HOUSE AND I EXPECTED IT TO TAKE A COUPLE OF HOURS BUT IT TOOK ALL DAY. THE CARPET IS GOOD CARPET."

"Flawless. Showed when they said they would. Measured everything. Factory then made everything to their measurements. Install went as expected - good. Cleaned up good, too.
That said, we had 25 or so windows, including sliding doors and picture windows, custom-made. Manufacturer(Alside) guaranteed them for life, against anything.
Since '08, we've had 4 fail, one cracked, three seals failed, one a good sized picture window.
Carefree has worked seamlessly with the supplier(Alside) to replace each one, even sending out an installer when required.
So, we're pretty darned satisfied.
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