Get matched with top window covering pros in New Kent, VA

"Great guys, service and products. Placed them in last home and our present home. Would in next home too."

"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."

"I hired Victor to reglaze windows on the 2nd floor of a historic home. he was prompt, reasonably priced and cleaned up afterwards. No problems at all, and he replaced a broken pane. I did have some follow on work for him, but after 3 messages, have not received a call back, so need to get someone else."

We have the experience and we are committed to providing quality workmanship and superior customer service on all our applications. We at A Dad and a Drill strive to maintain our reputation as a high quality, very service oriented company with our main focus being customer satisfaction.

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business\n\n

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"The service is excellent, excellent customer service, and they very were professional."

"We contracted with Castle for window replacement in January. The windows were replaced within 2 months of signing the contract. The installations went smoothly and the windows made a huge improvement to our home. Problems did arise when they were unloading the windows from the truck. We had requested contoured grilles but the windows arrived with flat grilles. We opted for a discount rather than return the windows. The second issue was that we had requested full screens for the front of the house. Castle sent someone out measure after installation, not using the original measurements. This was 2 months after the fact. Then we received a call from the factory, that the order had been placed without the measurements. We had to supply them. 3 months later, we have still not received the full screens. We had an appointment for their install that Castle cancelled due to a technician calling out. Rescheduling was set for another month out. It will be a generous 4 months from the original installation to get the screens that we ordered. Pretty disappointed. For such a minor fix, it has taken too long to correct."

"It went well. After viewing both properties content, i was sent a couple of room plans.
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we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.