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"They did fast work installing their product. They look beautiful. I had a water leak on one of their window frames; they promptly and professionally repaired it."

"The owner Jeff is amazing. His company did unbelievable work. They were efficient and clean. They were very price competitive. We could not be happier with our new windows and sliding glass door. Thanks for a great experience!"

"Prompt service and did a great job replacing broken glass window!"

"Mr. Rick Pellhum, the General Manager, of "Northwest" Home Improvements, expertise, insight, and patient, courteous, professionalism and return inspection - with reviews and suggestions - were extensive and very helpful and useful in getting the non-tempered glass windows replaced and negotiating the same with the regrettable contractor we had used instead of Northwest.. Rick goes the extra mile in demonstrations of products and explanations of how things work and should be done. He takes his time and fully and objectively ticks all the boxes and covers all the bases. Once he has discussed a project proposal with you - you have been educated and really have a grasp of all the details. He fully engages you in sharing his knowledge and years of experience and the confidence that he has in his company's products, ethics, capabilities and workmanship. In hindsight now I can honestly say we should have gone with Northwest and I regret not having done so. Rick demonstrated the difference between the windows/product we ended up with, and the ones Northwest had proposed installing for us, by going out to his vehicle and bringing in an infrared lamp that when plugged in and held up to the window panes we have - versus the ones we could have had if we had contracted with Northwest Exteriors - clearly indicated an inferior product was installed by the party we went with. Rick was kind enough to outline remedial steps for me towards resolving the issues we were facing with the competitor we had gone with instead of Northwest. He gave me very sound advice. I highly recommend Rick and Northwest. In all of my dealings with him/them over the last year and to date they have always been responsible, punctual, professional, courteous and very thorough and reliable.
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"Quick and friendly service! Would absolutely hire again."

"Very professional. AMG replaced my back sliding patio door from aluminum to a beautiful new Millard. They made sure that I knew I would have to hire a painter for the exterior and interior wood work I will use them again for a new front door in the coming months. Thanks AMG!"

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They have not yet contacted me regarding the work to be done. As I am preparing to go on a vacation and will not return until the middle of next week, I'm in no hurry. If I haven't heard from them by the end of next week (May 29), I will contact them the following week.

Later:

I had paid the $1,000 advance by Visa through Angie's List, since Best Exteriors only accepts Pay Pal. Angie's sent them a check, but Best Exteriors said they didn't know what it was for, so it took two months to get an agreement signed. It seems to me that they could have called Angie's to ask what it was for. If I received a check for that much and didn't know why, I'd be on the phone right away to find out. I paid it in March. The job was done in July.

The crew of two men showed up on time and did a great job installing the windows. The problems started after the windows were in. The re-installed my two window air conditioners, but left large gaps around them where wind and water could get in.

 They fixed one of them before they left, but I had to call the office to get the other one done. It was fixed a week later, but then Alex called me and said it was not part of their job to put the A/C back in, and the customer should make the arrangements for that. Well, alright, but he didn't tell me that when he came out to make the arrangements for the work to be done. It would have been a deal breaker for me, as I am elderly and not strong enough to do that. He said they had "gone above and beyond" by putting the A/C back in for me, but I don't think it's too much to expect them to put things back as they were when they started the job. Certainly they should have told me if it wasn't part of the agreement.

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"The tile in the shower was done well, but the tile on the floor was not. The tile was uneven, grout missing and they put in the wrong drain cover. So, they came back and fixed it. The etched window in the shower that was caulked had mold growing under it. They came back and re-caulked it. The thermostat for the floor was not installed on it's own dedicated circuit, so an electrician has to come and fixed it."

"We hired Gilberto to help inspect and repair some window trim wood rot. The damage ended up being much more extensive than we expected. Gilberto worked with us to replace all the wood trim carefully and was able to save our window glass. The woodwork repair was excellent, very seamless finish and we could tell that he really knows his stuff. He is very skilled, professional and friendly and as someone else mentioned excellent can do attitude indeed! His pricing was also very fair and he also had excellent communication. He would make sure to check with us before proceeding on any changes and also sent videos of the work and his progress along the way. The final product is much better than we expected and he left the job area clean and organized. He also removed an old carpet for us as well as old shelving very quickly and hauled and cleaned at a very reasonable cost. We will be defintley be having him do some additional handyman work/ home repairs in the future."

"Get job fixing my door and they were on time"