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"It was great. They came out, they showed us all different kinds, and we picked out what we wanted. They came back out within two weeks. They make the windows themselves so that you don't have to go to a separate factory. It was a very nice experience. They took out literally a wall in my living room for the bay window. They had them installed. They took out the sliding glass door in my kitchen which had to be special ordered because it was originally a french door that was converted into a sliding door. They did both of them in the same day and quickly. It didn't even take the whole day. They showed up promptly and got to work right away. They were done before 2 in the afternoon. That's not even that generous on the time. They were just bam, bam, bam. I would recommend them to anybody."

"From start to finish my experience with Mad City windows was excellent, from calling to get an appointment for estimate, for measurement of windows and installation. Everyone was pleasant, knowledgeable and proficient. The windows were in stalled in one day with all the old windows and site cleaned. The windows look great. I am very happy with the entire procedure. From start to finish was 6 weeks."

"Thank you for referring me to One Source Home Maintenance. I hired them to replace two egress type window wells and have to commend them on their work. Their whole crew, including Brian and Curtiss, worked very hard even though it was extremely hot outside, they were here on time, completed the work quickly and on time, cleaned up completely after the installation, were polite and pleasant, very fair with pricing, and overall did an excellent installation. I would hire them again for any project. Steve C."

"My amazing new Windows are beautiful! The service was great and once the windows were made they didn't take long to put them in."

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First off, the salesman Russell was great.  Very knowledgeable and informed on all aspects of what he was doing.  I explained his was the first of three bids I was planning to get and he didn't get pushy.  He did still try to close the sale on our first meeting but that's his job.  He was also easy to contact and prompt to return calls.  After talking to him for a while you start to wonder why in the world is this guy selling windows?! (Not knocking window salesmen)  An interesting guy and a big part of the reason I chose Window World.

Next, the windows.  I'm not a home improvement type person, but they seem to me to be very good quality for the price and are a huge improvement over the old 1970's era wooden single pane windows I had.  I could immediately tell a huge difference in how they keep the wind and cold out.  Several of my friends in the construction industry were very impressed with the build and quality when I showed them.  Time will tell further, but based on what I see, and lots of research, they are a huge step above basic builder grade quality.

Last, the installation.  The windows arrived ahead of plan and installation was scheduled quick and easy.  They guys called when they were on the way and arrived on time.  Overall everything went well.  I did ask them to re caulk one of the windows as the bead was pretty ugly and got dirt in it.  They took care of it right away.  I later noticed one of the screens had a tear in it and they came back promptly and took care of it.  Based on my experience, I expect to get good service in the future if needed.

A few small problems.  One of the installers was standing on my front porch smoking.  I believe you should ask the customer first if that's OK.  I did politely ask him not to smoke.  I guess I should have also asked him not to leave cigarette butts in my driveway. When they took the windows off the truck, a bunch of broken glass fell off and was left on my driveway.  Per their paperwork, a normal amount of post construction clean up is the customer's responsibility but broken glass covering the width of my driveway is beyond normal post construction clean up.   I didn't notice that until a few hours later so I just cleaned it up myself but I did contact the project manager and let him know about those issues.  Another thing, as noted on their paperwork, they are not responsible for damage to shrubs or landscaping.   I pointed out a particular shrub to the installer and they said no problem, they could work around it, but it was stepped on and destroyed. 

As I stated though, I consider these to be small problems and will be purchasing more windows from Window World in the future and would recommend them.

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"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

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"TruBlue provides a helping hand around the house, inside and out. TruBlue's services include to-do list chores, handyman services, house cleaning, maintenance, yard work, emergency repairs, bathroom and kitchen remodels, seasonal work, and preventative maintenance. TruBlue strives to provide affordable, worry-free living for seniors and hassle-free living for busy adults by providing professional, trustworthy house care services. TruBlue is certified as Senior Home Safety Specialist. We can perform Senior Home Safety Assessments, home remodels, or house modifications."

Rivers Edge Design & Construction is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. Please give us a call today! \n