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"Needed some vinyl replacement windows, Seth was great. Fast, friendly and communicative."

"I wrote another review rating Window World with a C. This was because the salesman and people in showroom who promised to get back to me, did not. Took about 8 wks for delivery and first delivery did not go well. Thankfully we said do not destroy old door before we examine new one. The door had two different side lites! We had to send it back to factory and wait a couple of weeks for another one. Kimberly Taylor who I finally asked to deal with exclusively was great. She got us money off our bill for all our frustration and was professional, returned calls and very responsive. The second door looked good except it had a small dent in the base plate. We accepted it anyway with a few dollars off again because we really did not want to wait till spring (It was Dec..&I live in snowy area) so we will live with it. I would probably use them again because of their pricing and quality when right door is sent but I would only deal with Kimberly throughout process. I wish I could give it a B- because Kimberly was so helpful - but can only rate without + or -."

"Jason B and Abbes did a wonderful job installing our windows."

"We contacted Comfort Windows to make our home more energy efficient as they were recommended by NYSERDA.  The hiring process went smoothly.  The local sales rep came to the house and walked us through the process.  They then sent someone to evaluate our situation and make recommendations.  They then presented us with their proposal and everything was to our satisfaction.  Once we entered into a contract for services with them that ball was dropped.  We were told work would be done in the summer months, when I would be home to oversee them. This did not happen.  Apparently our rep left the company that July and the ball was dropped again.  I had to call many time and was finally put on the schedule for September.  Work was completed when I was not around and not to my satisfaction.   They could not insulate areas of the house because they waited too long and we had already received our pellets for the upcoming winter.  We were expecting rectangular aluminum soffits equally spaced under our roof line and they installed circular ones that are not equally spaced out.  They did insulate the attics well, and the bathroom fan was installed to our satisfaction as well.  The piece of ceiling they installed was cut but just set in there and has since fallen out.   We have had to contact them several times after the installation to come back and correct things and some issues still exist.  I plan to contact them again once the weather warms up so all out heat is not escaping outside.
In Summary:  Comfort was great at getting the sale, but the work performed was fair at best.  This was not necessarily the installers fault as they were not given good directions from their supervisors.
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"Professional team. Focused on task. Just amazed at how nice the windows look. Wish we had replaced the windows sooner. Now looking at buying more. Good to get it done off season, too. Really appreciate the work they did."

"great company warranties work easy to work with great quality"

"Crew was professional, courteous and extremely skilled. Clean up was done every day. Windows are excellent qualityâ"

Welcome to Hansen Maintenance, LLC, where quality repair services meet exceptional customer care. Let us take care of your repair needs with expertise and dedication.

"Reid’s did a great job installing our new mailbox. Very efficient and clean. Highly recommend!"

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."