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"Summary: Incomplete cleaning, then they ghosted me entirely. Bit of a bizarre experience: I reached out to them after finding them on Angie's List. They got back to me right away that day, had a good conversation, and scheduled a cleaning. I'd asked during that initial chat that they also clean the microwave, they said sure no problem. The first cleaning was okay--bathrooms were great, but it was clear that they hadn't vacuumed most carpeted areas as there were still little bits of debris that even a quick pass would have caught. They also ignored the microwave entirely. They left me a voicemail a few days after the first service, asking for feedback. I called back, told them that overall it was good, but that if we were to move forward with regular cleaning, we'd like them to be sure and vacuum, and to do the microwave as we had discussed. No answer. Over the following three weeks, I left four more voicemails, asking to schedule our next cleaning, and recurring cleaning going forward. To this day they've never gotten back to me. If they're too busy to take on new customers, that's fine; just tell me. If they took offense at me pointing out their incomplete cleaning approach, that's bizarre, but, again, they could just respond and say they're not interested in helping us. To just disappear off the face of the planet is a huge inconvenience and now not only do we have to find another cleaner, we're a month behind on housecleaning, just because these folks couldn't be bothered to spend 30 seconds and get back to someone who was trying to give them money on a regular basis going forward. They did a decent enough job, and my initial impression and conversation were positive, so if there's a good explanation for this bizarre behavior, I'd be willing to talk it through with them... but as it stands, it's weird and unacceptable for a business to do this kind of thing."

"They are exceptional. They are thorough and pay attention to detail. They went way beyond what regular cleaning services do."

"They did the BEST JOB EVER! Very clean, thorough, and they came on the spot with very little notice. It was so appreciated! They made the move into a sparkling clean house a huge blessing! Highly recommend them! They go the extra mile!"

"We've been using Karma Diva for 10 months and are very happy with their service. Very professional, well organized, environmentally friendly, good communication. They seem to have good ethics concerning the treatment of their employees as well as their clients. The first few visits were by various cleaners. Then we were assigned Dan, who has been our regular cleaner ever since. Karma Diva stays in good communication through email, sending an email prior to each scheduled cleaning to confirm the date, and a follow up receipt afterwards."

"The Pearls did an excellent job at my house; my bathroom turned out very clean. I am very satisfied with their service. They clean my home every two weeks. They are pet-friendly."

"We recently used this service for a deep cleaning. The ladies who arrived were hard workers, cleaning from morning to late afternoon, and I don't think they took a single break. I was impressed with their attention to detail. They even cleaned the light fixtures! I will be using this service in the future for recurring cleaning. Reasonable pricing and quality work. Highly recommended."

"An excellent service, timely responses and coordination. Highly recommended!"

"Shoutout to this incredible crew! They did an absolute top tier job cleaning my place today. Fast, detailed, and extremely professional. Will definitely be using their services again!"

"We had our first deep clean today! They did an amazing job! 3 bathrooms, kitchen and 2 bedrooms and everything in between. Reasonably priced. Can’t wait to continue with our biweekly cleaning."

"Outstanding service by Stewart and Luke completed today!!! They were prompt, clean, respectful and highly professional. My windows and screens look fantastic!! Really very happy with the service and price. Seth responded asap when I first went online to find a window cleaning service. And his office assistant Vicky was in constant communication with me during the scheduling process. Would very highly recommend this company!! Very, very pleased with the results and the customer service."