Modern Method Roofing & Construction
Modern Method Roofing & Construction
Modern Method Roofing maintains superior standards, encourages truth, honesty and fairness in the marketplace, and responsive customer service.
"I had two jobs done by modern method on my rental property. one in 2016 and one in 2019. One was a skylight leak repair and the other a section of leaking flat roof. both jobs took a couple months to mobilize in winter. The skylight repair failed after 3 years. The other section was done with white material, while the rest of my roof is brown, so it looks pretty terrible. As the owner, I was never made aware of this decision- they worked directly with my property manager which I consider unprofessional considering they changed my roof color. I called them out to see what can be done about both. They told me the skylight repair was not done the right way and needed to replace the entire roof section including the skylights. They also said they would torch down some brown material over the white material they provided and quoted me for both. I tried to appeal to them as to why I would give them even more money to do my skylights when they recommended the repair that failed, and also why in the world they would change my roof color. The estimator gave me some options including torching brown material down over the white, paying full price for all of the repair. I called to complain, and they sent their owner over who basically told me that any flat roofing is always done with white material (sorry, not true), that torching brown material over the top is not a very good thing to do, and that the skylights obviously need to be replaced. He didn't have anything to say about why I should trust them to do good work other than "I wasn't involved in the conversations, so I don't know". Very disappointed."
Travis C on July 2020
Modern Method Roofing maintains superior standards, encourages truth, honesty and fairness in the marketplace, and responsive customer service.
"I had two jobs done by modern method on my rental property. one in 2016 and one in 2019. One was a skylight leak repair and the other a section of leaking flat roof. both jobs took a couple months to mobilize in winter. The skylight repair failed after 3 years. The other section was done with white material, while the rest of my roof is brown, so it looks pretty terrible. As the owner, I was never made aware of this decision- they worked directly with my property manager which I consider unprofessional considering they changed my roof color. I called them out to see what can be done about both. They told me the skylight repair was not done the right way and needed to replace the entire roof section including the skylights. They also said they would torch down some brown material over the white material they provided and quoted me for both. I tried to appeal to them as to why I would give them even more money to do my skylights when they recommended the repair that failed, and also why in the world they would change my roof color. The estimator gave me some options including torching brown material down over the white, paying full price for all of the repair. I called to complain, and they sent their owner over who basically told me that any flat roofing is always done with white material (sorry, not true), that torching brown material over the top is not a very good thing to do, and that the skylights obviously need to be replaced. He didn't have anything to say about why I should trust them to do good work other than "I wasn't involved in the conversations, so I don't know". Very disappointed."
Travis C on July 2020