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"I want to thank Zoltan Filkor for a terrific job on my hardwood floors. I had engineered red oak hardwood in my master suite and a casita. They got me on their schedule within a couple of days, were in, out, and completed in less than a week, and with a color change and refinishing, it looks terrific. They were very careful around the baseboards and other wood, and it requires very little touch up. I was pleased with the pricing, and the workers were very professional. I would recommend them to anyone."

"I can't give enough praise for the work that was done. Work was done in a timely manner and showed up when they said they would. Cleaned up after and I am so pleased with the results. I already had a neighbor interested after looking at the work. I will definitely call ERG construction again should I need any work to be done."

"Overall it went ok. We had some issues with not getting information in a timely fashion regarding when the windows were actually going to be installed. The company did call to let us know that the first date the windows were to arrive at the store was not going to be until the following weekend in December. When that date rolled by, we had to call the store to find out where they were and when they would be installed since we didn't hear back from the store. We received an email from the company saying that there was a back log on the windows due to many orders being filled. Needless to say, it took phone calls and some emails from us before we finally got an installation date. When they installed the dining room sliders, they broke two floor tiles. Fortunately, we had two replacement tiles. They laid the tiles down but did not do any grouting of the new tiles and did not remove the old grout from around the tiles. That still has not been addressed. We knew in advance that we were responsible for any painting that would be necessary after the installation. The stucco work on the outside of the dining room sliders needed to be done at some unknown time in the future. There was a chip on one of the handles of the sliders....that was noted on the receipt. There was a glob of clear caulking along the side of one of the bedroom windows....that still needs to be addressed. The windows were dirty but we were told that we had to keep the stickers on all the windows until after the final inspection...again...sometime in the future. When the windows were installed, it was 7pm at night and we could not do a proper inspection until the following day. We received a letter from the company asking how our experience was and we filled it out with the above information. Following our sending in the review of OUR EXPERIENCE we received a call from "ZAC" who said he was from the service department. He asked what he could do for us. I asked him if he had received evaluation, and he said yes. I asked him if he had read it and he said NO. I asked him to read it since I had just written everything out about our experience. He did pull it up and sort of read it quickly....and sort of a bla bla bla kind of response, and then continued to refute pretty much everything we outlined in our response. By this time I was totally irritated because he obviously didn't care a hoot about what we had to say. I told him that if they weren't interested in our EXPERIENCE, they should not have asked for our input. So it was like....what do you want us to do about it? I told him that the company had to take responsibility for the two broken tiles as well as the other items we had listed as issues. Begrudgingly, he said that they could fix the tiles, could clean the windows, do the stucco work, take care of the chipped handle and remove the glob of clear caulking on the bedroom window (which was done at the factory.) He said that he would set up this work to be done on one day, January 29....ONE MONTH FROM THAT DAY! ONE MONTH to have to live with funky looking windows and two partially repaired broken tiles and terribly dirty windows etc. I told him that one month was not acceptable. He said that he could have the installation manager call us to discuss this further. I can only assume that ZAC wanted to get off the phone and not have to deal with customers. The lower grades we have given this company is in large part because of a person (ZAC) who should not be in customer relations....and that's putting it nicely. My husband spoke with the installation manager who was accommodating and evidently had the stucco person come out on a Saturday, unannounced, to do at least the stucco work. We still have all the other issues to be addressed which, at this point, looks like it won't be until January 29th. The windows themselves are very nice....pricey, but very nice....we have no complaints about them. Our major issue was that after sending us an evaluation for us to fill out, the company had the wrong person addressing our concerns. We paid a very large amount of money for these windows and expected a Paradise experience..which is this company's motto, but that just didn't happen."