Get matched with top solid surface countertops repair (concrete, stainless steel, etc) pros in Applegate, CA

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

"Pleasant, worked fast and did a good job. Guaranteed the work."

"They didn't do what they said that they're gonna do. The paint job was spotty and it was unfinished cabinet work. I tried to call them to let know and they never even know who I am."

"CHI has done an excellent job for me and I recommend them without hesitation for any remodeling work. Here's why: My job started out with an entry door replacement, evolved into a pantry expansion, and finally finished with an entire kitchen countertop replacement. I was very pleased with how they worked, the materials they used, and the attention to detail in the workmanship. And they were very responsive, communicated well and frequently, and checked in regularly to make sure the job was getting done right and on time. Each of their craftsmen were highly skilled, knew what they were doing, and didn't cut any corners. And each one was friendly and courteous to boot! I very much appreciated their attention to protecting the rest of the house, and they cleaned up the jobsite every single day at the end of their work day. Remodels are disruptive, no matter what. But this was about the least painful I've experienced. I have worked with a lot of contractors. CHI is a 10 out of 10."

"They did a superb job. It took them much longer than they had anticipated and may have been a loss leader for them since we got a great Angie's List deal on the job. Extremely professional and high level of attention to detail (my wife would know; she's an architect and has a critical eye for work of contractors). Would not hesitate to work with again."

"My husband & I are delighted with the team that helped us get our dream sun & garden room and our covered patio. The team that worked with us deserves special mention for their work ethics & competence. They were so wonderful to work with & had high integrity. Miguel on the large, extensive concrete work. Vlad on the wonderful execution on building the Covered Patio & Sunroom & all the electrical work. Mike on multiple projects. Carlos on the porcelain tiles. Scott & Abe for hearing us out on our concept of what we needed & addressing our concerns. We highly recommend California Sunrooms, their products & the individuals above. We couldn't have asked for a better team. Happy customers, Lucy & Praveen Chaddha"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."