Get matched with top kitchen designers in Arlington, MA

"We hired Lana Nguen to design a fireplace. We have a tricky space between two windows in a two-story living room, and we wanted someone professional get the fireplace right. We made our expectations very clear â design a fireplace and provide all measurements. Lana agreed, but as we later learnt she never measured the space (point A to B, from window to window) and relied on some device, which as she later admitted â is inherently incorrectâ . She indicated all measurements on the drawing, but never told us, her clients, that her measurements are approximate, and we had no clue. If this is how you do business, it is fine, but either warn your client or donâ t include measurements at all and let someone knowledgeable figure it out! We gave Lanaâ s documentation to a stone company, and they fabricated and installed a marble fireplace, which is too big. It is stuck between the windows and is clearly out of proportion with the rest of the room. I am heartbroken every time I look at it. It was supposed to be the centerpiece of the house. It was very costly, and the redo is a fortune! We had a Zoom meeting with the firmâ s owner, Jonathan Gordon, and he was so rude, pointing his finger and screaming at us! He blamed everyone but himself and so did Lana Nguen. Eventually, Jonathan Gordon stopped responding to our emails, which only proves that this firm is absolutely unprofessional and unwilling to fix problems when they arise. Itâ s a shame such companies exist! STAY AWAY from them! Lastly, let me point out that Lana Nguen found the design of our fireplace on Pinterest and reproduced it, so we found her neither creative nor competent."

"Glenn is very professionall. He has been on several projects for our new home. Diligent, detail and solution oriented, fair minded, and a pleasure to work with. Always shows up on time too! I would hire him without a second thought and I continue to do so."

"I found Johnâ s service through a contractor that I didnâ t end up working with. But working with John was a nice experience. I have plans to do some reno work on my townhouse kitchen, and an important part of the job is to widen the entrance between the kitchen and the dining room. Because itâ s a townhouse structure and the management donâ t know where the original blueprint is, and they require an architectural evaluation and drawing for opening the walls. I had to hire a structural engineer/architect to do the job. John came to my house several times. He did not open the wall to probe. He looked at the structures from the basement to the kitchen and did his engineer calculation and gave me the architectural drawings according to how big I wanted to widen the entrance. I donâ t know anything about architect, but his drawing was sent to the City Hall for permit. I did change my thoughts on the all opening a couple of times, and he always responded promptly and kindly, and made changes accordingly. I had expected a much higher price from contractors for hiring an architect, but John was very reasonable, and said for a small adjustment, it wouldnâ t cost so much. I thought everything went well in our communication and the final product and the value of the work. One thing though, when the city building inspector came, he said where we wanted the wall to end was not sitting on a basement column, and that piece of end wall has to be on a column. So this means I had to put back 6 inches of the wall I had originally cut. I was a little bummed about that. I canâ t say if this is something the architect shouldâ ve known (or maybe building code is slightly different every city?), but I wish I could be better prepared or informed about this particular building code. Overall, I thought it was a good experience and I would recommend JFA Design Group."

"David Flynn was responsible, on time, did excellent work, very courteous, very thoughtful too... A great collaborator, and did a wonderful job in my kitchen! Exceptional work and we are happy with the outcome!"

"Jeremy and crew are professional, and expert at what they do. Very customer focused and back their work 100 percent. It was a pleasure working with them"

"Hired for a new front porch, deck and stairs. The build was solid, but found issues a month or so later. Called, and technician came out and did the needed repairs. Overall, Happy with the hire."

"Hard working got the job done efficiently they cleaned up after themselves and I got exactly what I was looking for."