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"They did a beautiful job. They worked with us, they cleaned up after completing the job, very professional work and they conducted themselves very professionally. Would recommend them and used them again."

"I hired RLD Builders to construct a retaining wall that needed replaced before we could repave the driveway. RLD Builders came in with a competitive price and won the job. What was to take a few weeks turned into a three month ordeal. The county permit process caused hurdle after hurdle to get the permits but Rafe kept on the county and we finally got the permits and the job was completed to our satisfaction. We then put the house on the market for sale and had moved to our new out-of-the-area location. The hot water tank in the basement decided to let loose causing major damage to the basement. This is where RLD Builders exceeded our expectations. Rafe and his crew jumped in and cleaned up the water damage, worked with the insurance agents to get approvals, and completely rebuilt our basement. Being that we were no longer in the area, it was a blessing to have RLD Builders on the job to take care of all the details. We couldn't have done it without them. GREAT CUSTOMER SERVICE ! ! !"

"José is incredible. He did a complete remodel of our basement in Capitol Hill. He gutted the entire basement, dug down and rebuilt into a beautiful modern oasis. He stayed on schedule and price, and most importantly, his work is superb - meticulous, cares about his skill, and is an expert in his craft. I have hired him to do everything in our home now. I highly recommend this company."

"I so A-type I should come with a Cape to announce this as my super power. I had not one trust issue with his crew in my home. Jeff was amazing and I cannot express how patient I know he and his crew were with me. I notice all the tiny things. Often before I see the big picture. Jeff did I think no less than 5 designs before we had a finished one I was OK with. I had 2 major items i wanted but had to pick just one. It was clear he likely knew far before me which I'd pick but made sure it was my decision. The did everything. i literally had them gut my kitchen, New wiring for main line an can/recess lights, meaning the box had to be moved and light switch replaced-with dimmers and painted to match my wall . They took up tile floor and replaced it. Moved my plumbing for my sink the max they could do accomodate the side drain sink I wanted . Ran a water line for my fridge as there was none (22/23 year old condo). They put in brand new custom cabinets. NOTE I had tried to start with another company who said I HAD TO do standard cabinets. Jeff helped me pick appliances that would fit (sizes at least so i knew where to start) hooked me up with ADU for appliances. I did the counters, new paint etc. etc. Not one thing was not replaced. I got a lazy susan corner cabinet i was told I couldn't get by another person. I extended cabinets out over my fridge so I could use them (Im under 5 foot) they ensure I could actually USE my kitchen. It is beautiful. They were beyond considerate and clean.. Even during demolition blocking off the hall with plastic to prevent the dust from hitting my intake for my ac etc. My other half will get their kitchen done by them in 2020 and several people have asked for who did it so they can reach out. I will say they are fair in price. The first guy (no custom cabinet, no new appliance, no new floor) was over 10 grand MORE than Waterstone total came in with everything-including Custom cabinets with inserts (yes solid wood) and brand new mid grade stainless steel appliances (all microwave, dishwasher, stove and fridge). You can shop around but let me save you time GO HERE! As others have said costs are clearly presented in an excel like grid with a variance column. I came within in $145 of initial budget-I was under. No surprises anywhere. Honest, transparent, up front. all those buzz words. I was a small project compared to homes in my area, but i never felt small. Others I called said i was too small for them to even consider working on. Old school values. ALL customers count. i never felt anyone was unresponsive and they were respectful of my time. The after install inspection is great too. They review how to clean all the new items and take care of anything you might find off. It took i think 6 days of work to redo all. Granted about 2 calendar weeks or so as they do as all contractors work more than one project at a time."

"We just had the original kitchen in our 1968 house gutted and renewed by Vienna Prime Custom Kitchen & Bath (Prime Custom). BLUF: We highly recommend you consider them in your due diligence efforts to find a reliable & quality K&B contractor. Good internet reviews were a significant factor in selecting potential bidders for the refurbishment of our kitchen and two full bathrooms; that’s why we are submitting this robust positive feedback. In fact we are putting our money where our mouth is by awarding the refurbishment of our two main bathrooms to Prime Custom. These two combined projects are more costly than the kitchen was. Our procurement strategy was to hold back the bathrooms until they proved themselves with the kitchen. They came through in spades. Our kitchen journey from planning, contracting, detailed design, execution and final delivery was by no means a cakewalk but Prime Custom was an outstanding partner and delivered a quality product. We trust them! Believe me, we were a bigger “PitA” than any customer under the sun but Prime Custom Prime was collectively patient, understanding, informative and most importantly tolerant of their sometimes-antsy interior design challenged clueless customer. Their team, including an involved owner, consisted of Filiz the designer (PC Vienna), Nick the PM (PC Arlington), and several company employed skilled tradesmen in all disciplines, including the après project cleaning crew that were “the Best”. Even with a professional and organized contractor team doing quality work, the vagaries of ripping out and replacing a kitchen is a taxing psychological rollercoaster. Despite a detailed Statement of Work (SoW), there were lots of moving parts with so many big and small decisions throughout the project. Prime Custom did a masterful job “herding cats”. The project was 95% complete in three weeks and we were able to reclaim our new beautifulyl retooled kitchen by the middle of the fourth week. We did our homework. We developed three pages of bulletized line items, one for each room in our SoW. After interviewing a dozen K&B contractors including onsite visits and receiving half a dozen bids on our very comprehensive SoW, we culled the list down to three potential providers. Prime Custom matched the low bid for the kitchen with one contractor and the two bathrooms of another. We decided to go with Prime Custom with the hope of their doing all three rooms after they proved their worth on the kitchen. Our strategy has worked so far. We will update our review after Prime Custom completes the two bathrooms. It pays to be anal in working on home improvement project contracting, no matter how painful."

"Brandon was helpful, transparent, and communicative. I felt informed throughout the process and his team was prompt, friendly, and thorough. I will use them again and feel confident recommending them. Plus, Brandon is a genuinely nice person—which counts for a lot!"

"Waited a year to post a review (never no if things turn bad later). All in all, had a very good experience during the 'pandemic' era. Farzan was a great point of contact, and they were quick to address a few small problems that I noticed afterward (one of the installed floor planks had a crack, for example) with no additional charges. They finished our basement remodel (adding a shower, painting, removing old rugs, installing new wood/stained stairs, etc) within a week of their original estimate, so definitely points for that. Prices were reasonable compared to other estimates as well-"

"I had a disappointing experience with this company due to poor communication. I was promised a quote by a specific date and time but never received it. There was no follow-up or update to let me know of any delays, leaving me waiting with no information. If responsiveness and reliability are important to you, I would recommend looking elsewhere.""

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Work went really well. They performed an exceptional work. Since the beginning of our business meets, they provided me with a clear ideas, proposal that would adjusted to my budget. Work was done in time, and all the staff members of the company were very responsible and respectful . I am very happy and satisfied with the outcome of the project. My kitchen looks great and is very functional. I will recommend the service of this company to my friends and family."