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"Very professional. "

"It was time to replace my roof and I requested several estimates from roofing companies. I selected Marshall Roofing Siding and Windows. It was not the cheapest estimate but the estimate assessment by Mr. Chris Butler, of Marshall Roofing, was the most thorough. Mr. Butler inspected the roof, went into the attic (and found a bathroom vent venting into the attic instead of outside), went into my screened in porch to determine what kind of nails to use so that they would not come through the tongue and groove ceiling and he noticed some old satellite dishes that could be removed. Marshall roofing updated the proposal several times with all of my concerns and additions. This is great customer service! When it came to choosing a shingle color, we struggled to find the right color. Mr. Butler kindly offered to bring out additional shingle samples to us on a Friday afternoon. Again, above and beyond customer service. Mr. Butler also worked with us to find and install an attic fan specifically designed to be quiet when running. The job started promptly on time and was finished in two days. Mr. Butler came out as the job was wrapping up and when the crew finished packing up, on his own, he did a second magnetic sweep around my house to find any nails that may have been missed during the magnetic sweep performed by the crew. Again, great customer service! We are very happy with the workmanship and customer service that we received from Marshall Roofing and would highly recommend their services!!"

"They came and looked at our roof but unfortunately they do not understand what an estimate means. The customer is expecting to pay a certain price for certain repairs. Nothing more, nothing less. This company likes to include open ended clauses in the contract which would allow them to charge more as they see fit when they get the job and the competition with other providers is over. This is just unacceptable. Nobody hires a company without a clear budget unless they want trouble."

"They couldn't have been more responsive or helpful. Customer satisfaction was clearly their top priority. It was literally some of the best customer service I have ever experienced! I could not recommend them more!"

"Great to work with, reasonably priced and performed high quality work. Will hire again for other projects."

"new flat copper roof and flashing"

"Can't say enough good things about RIBA! They have done my windows, roof, chimney repair, gutter guards, and so much more. They are fast to respond, and do the job perfectly. They stand by their work, and are always responsive to any follow-up questions I have. It is hard to find contractors who are this dedicated, responsive, and capable. You can't do better, so be sure to check them out!"

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."

"I hired this company from a list provided by Angi. I was looking for someone to repair my concrete, painted driveway. They first wanted to replace the driveway, but their price for that was $49,000. The only alternative they offered was to patch over the cracks and spalling on the existing concrete, and then repaint. That price was $8900, so I went with that option, with the understanding that they couldn't guarantee how well the patching would hold through the winter. I hired them based on their 5-star rating on the Angi list. They did an OK job with the patching, but there are two big problems with their paint job: 1) they didn't wait long enough to allow the patching to dry, so after two weeks the paint buckled over the patching, and 2) they didn't use a separate primer, so the paint didn't adhere well and peeled up in several places. I've called them several times. They keep promising to come back and fix these areas as a "courtesy", but they never show up."