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"From start to finish, working with Premium Drainage and Erosion Solutions was the absolute best experience I've had with any home project! I met with Adrian, the owner, and he listened to all of my concerns, answered all questions, was so friendly and honest in doing so, and came up with a plan that made the most sense to me compared to other quotes I received. Communication about every aspect of the job - finalizing a plan, scheduling start dates, etc. - was very responsive and clear. As for the work that was done, the Premium D&E crew was absolutely professional, clean and detail-oriented! They went above and beyond what I imagined or thought was possible. They didn't just add the features that were discussed, they totally transformed the space. These guys worked so hard, and you can tell they really love and take pride in what they do. When the project was finished I didn't have enough words to thank them and share my appreciation for all of their hard work!"

"Troy and his team did a phenomenal job of building exterior French drains to redirect water away from my home. I have tried various methods over the years and nothing worked until now! My basement is completely dry and the yard looks great. They installed a beautiful paver patio as well. I highly recommend Troy and his team."

"Clearing the drain went smoothly. From the moment I scheduled the work this morning, the office kept me informed as to changes in scheduling. The Pipe Doctor sent Luts and Brandon, who talked freely about plumbing issues, eg. best designs in toilets, yet stuck to a tight turnaround. I often look for Angie's List Best Service Awards. Hasn't disappointed me yet. These guys are honest and efficient and they love dogs. What else can you ask for? I would use them again."

"Our project with picture perfect went just fine. We agreed on all the designs and color options after they provided the quote and we signed. The work went fine with the crew and getting the bathroom gutted to start the remodel. All the finish work looks great as well and they have been awesome to work with."

"We have had a crazy (and crazy ambitious) backyard project going for five years, involving 90 feet of huge stone gabions (wire boxes filled with rock), a wild meadow with paths, and a 1000+ sq/ft patio area that we wanted segmented into various components (patio, fire pit area, play area, etc). Plus a yard-wide drainage issue that needed to be dealt with. Over the years we solicited estimates from literally a half-dozen landscapers, who all either disappeared (didn't want to deal with it) or gave us walloping estimates for much more than we wanted. 

Jesse at Tillerman Gardens was totally different. He listened. Can't tell you how important that is. And rather than start thinking about the ways is wouldn't work, his mind immediately went to how he could make it work, and how he could do it at a reasonable cost.

He was super-busy the summer we contacted him so we didn't get to start working until months later, but he kept in touch the whole time and explained his schedule. Once we started working, he and his crew were just a joy to work with. They have a real passion for their work and they are so good at it. In addition to the solid patio, they did a great job with a tricky concrete project, and moved four giant boulders down a narrow half-driveway into place in our backyard -- no easy task. 

Jesse was constantly in touch about design and implementation details (though my sense is he would be fine making decisions if that is what the client wanted). It was clear throughout the job that Jesse was laser-focused on getting us the patio we wanted. He was constantly making changes and adding bits and pieces we wanted, most of which didn't show up on the final invoice. 

A few weeks after they finished, the big spring storms starting hitting. I emailed him with some small issues regarding the drainage pattern, and he emailed right back and offered to help if necessary. We are still figuring it out but I appreciate how clearly he stands by his work. 

I feel so fortunate we ended up working with Jesse. Can't recommend Tillerman Gardens highly enough. "

"Steve Norfolk (owner) returned my call quickly, came out to inspect my basement within 24 hours and gave me an estimate that was significantly less then another "national" provider.  He got me on his schedule promptly and his crew came out on time, performed the work, cleaned up after themselves and I have not had a water problem since that time.
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"We are very pleased with the outcome and would happily recommend Suncrest to anyone.  John Cantrall, the owner of Suncrest Builders, struck the right tone with us right off the bat.  He responded to our phone call promptly, came out and met us almost immediately and grasped completely the scope and feel of what we wanted to do with our house.  When he sent us his estimate, it was so thorough that we were convinced he understood what the project entailed.
Now at the end of the project, we feel the home is as we always envisioned, and John and his team are wholly responsible for helping us realize our vision.
We worked with Suncrest's architect on the design, which was a satisfying experience.  The architect had excellent ideas but was also happy to oblige us on our preferences.  Part of the way through the project, we discovered that we were expecting a new baby.  The framing of the second floor was just about to begin, and we would need to alter the layout to create a better bedroom for the new arrival.  John worked quickly and cheerfully to come up with a new upstairs plan, which worked better than the original.  That kind of in-the-moment responsiveness meant a lot to us through this project that from our first meeting with John to finished house will have lasted about 18 months.
Bryan, the onsite manager, really keeps things going and has complete knowledge of what is happening on with our property at all times.  He has a great way with the workers and as a client it is always a pleasure to interact with him.  He kept focused and upbeat even when we were feeling uncertain or frustrated, which helps to get things back on track all the sooner.
We can honestly say that each and every person who worked in our house was a craftsman and pleasure to work with.  The carpenters, electricians, plumbers, tile installer (superb!), painters, flooring installers... the people John hires and subs to are top notch.  Our home's quality reflects the quality of Suncrest employees.  We have our favorite workers, people we will genuinely miss seeing when Suncrest is completely done and gone from our day-to-day life, but every person was good and easy to talk to and work with.
Actually, there was one subcontractor we did not get along with well, and John immediately replaced him so that we could work with someone better.  We both appreciated that John heard our complaint and reacted so quickly so that we could have a better experience.
With a project this size, there were some inevitable problems... structural problems that held up work and communication problems that created added frustration.  The structural problems we encountered could not have been anticipated.  In all instances Suncrest worked in a very common-sense manner to correct these problems and build the house so that it was done right.  When beams were rotted or structures were unsound they would meet with us onsite and show us the problems first-hand and explain what was needed to make it right.  In many cases we didn't have any choice but to do the extra work.  However, I felt that John always gave us a fair price for the extra work and in no way price-gouged us along the way.  In fact, I believe our overage on the project was less than 10% of the total project cost (outside of upgrades we wanted for cosmetic reasons).  In this way, John built trust through an arduous process.
 
The communication problems almost were harder to deal with and unfortunately undermined some of the confidence in the project when we felt the most vulnerable.  We were really looking to John for solutions to complex problems that we felt only he could resolve, and it felt like he was pulling back when we needed him most.  Every day and week that passed without an answer or work going on created more stress and nervousness.  Keeping us in the loop, even to say, "I am not yet sure how we will resolve this, but we are working on a solution," would have gone a long way during those times.  We look back on the kind of problems we encountered and realize how difficult they really were to handle.  However, we wish the lines of communication could have been more open.
Overall, the problems we encountered were resolved in a way that was satisfactory to us.  I suppose that is all that matters.  We end this project feeling great respect for John and all the workers affiliated with Suncrest and will think of them often as we enjoy our practically new home.  We were prepared for the worst... we have all heard nightmare stories about contractors... and even though we had a few problems (how could we not?), feel only happiness and a sense that it was more than worth it in the end.
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"I am a Realtor and have been in the business full time for 20 years. I know how difficult it is to find good contractors. Willard Environmental is a family owned and run business and they could not have been more professional. They were fast, thorough, and responsive! I highly recommend them for your property needs."

"Excellent service - prompt, clear, got the job done. Recommend."

"Went well and waiting to see difference in air quality."