Get matched with top wood fence repair pros in Aurora, IL

"the biggest problem was the customer service rep who sold us a contract for fence repair. after 3 months and no work was done or no feedback from rep. we call main office and explain problem. the office had to order the lumber needed. within 4 days project was done. once work started it went well. the fence looks good. the customer rep we had was useless and was no help. he should find another job. bad experience with the customer rep."

"SP Fence is the Best! We selected SP Fence after noting they were the highest rated company on several sites. They wouldn’t let a thing like a pandemic get in the way of serving their customers. When the Virus caused material supply issues, they gave us the choice of waiting for the material we asked for or getting an upgrade to an in stock, higher priced material – for the same price! When the Virus caused one of their work crews to quarantine, they sent a one-man team to build our fence. He single-handedly, over four days, built our fence in 90 degree temps, and did a great job! When we called about punch list items (nail pops, etc.), the owner came out the following week and personally saw to our needs. We love our fence. Call now to get a quote for next year!"

"Hired them to replace the wood in our fence. Very quick to respond and get the work scheduled. Excellent quality."

"Overall we were happy with the result, but disappointed with the communication. We wanted to finish the partial fence around our backyard, and gave First Fence the specs from our HOA. The estimator was behind and it took a couple weeks before he could come out. My husband waited at home for the estimator on the scheduled day, but he did not even ring the doorbell. My husband called him later in the day and he said he had already been out. My husband would have preferred to discuss the job with him in person while he was here, and was denied that ability. Also, our HOA specs required a 5' fence height, but the existing fencing was actually 6'. The estimator wrote up the quote for 5' per the HOA, and did not even mention that it would be different than the existing fencing (which was merely being continued - it would have looked horrible!). One day while we were considering the quote, I realized the fencing was actually 6'. We called the estimator, and his response was "yeah it's 6', I noticed that." He did not say anything about it to us before, nor did he note it on the estimate. Disappointing. After revising the quote to a 6' fence rather than 5' (increasing the price of course), we decided to move forward with First Fence and made the down-payment. When I asked, the rep said the installation would occur in 4 to 6 weeks. Again, disappointing since we were hoping for a quick installation. As time went on, we did not hear from First Fence at all. Finally, after 4 weeks had passed, I called First Fence and was told they had us on the schedule for a specific date about 2 weeks out on a Wednesday. We began planning for the installation, but then on the Friday before, First Fence called and told us they would install on Monday. That was less convenient and we had to reschedule other things to accommodate on such short notice. The installation of the approximately 130 feet (including 2 gates) was completed in one day. The workers were mostly professional, although one of them told my husband they did not have enough wood, despite the estimator having come out and measured. That was certainly not our fault! (We were not charged extra, but my husband was worried they were trying to blame us.) So the whole thing took a minimum of 8 weeks - 2 weeks for the estimator to come out, then we sat on the estimate for a bit and had it changed, then 6 weeks from returning the signed contract with down-payment to installation. The end result looks great - cedar shadowbox fence that encloses our backyard. I just wish they had communicated more/better. For example, the gate type/size and lock mechanism was not discussed (beyond the basic info on the quote). I wonder now if we had any other choices than what they installed for the mechanism, but it's too late. I would have also appreciated some "caring for your wood fence" guidance/pamphlets so we can protect and care for the beautiful cedar wood. For the price ($5170 before the Angie's List discount, $4653 after), I think they are a bit on the high side. Maybe they were up-quoting us because of the size of our house? But it was difficult to find a reputable fence company in our area. The fence passed local permit inspection a couple days later with no problems. We are now the envy of our neighbors who do not have finished fences. I'm just glad the installation is finally over!"

"Ernie the representative for Aztec Fencing was super. He provided us with thee different price quotes for PVC, wood and chain link fences so we could do a complete evaluation of which fence would best suit our needs. Ernie showed a great deal of patience and responded promptly to our requests. Onsite Ernie answered all of questions regarding the fence installation process and addressed our main concern of ensuring our neighbors would also be happy. All in all a very pleasant experience."

"We hired Charles to replace the support beam on our front porch. He did a great job. We highly recommend him."

"Dave's work was excellent and he was very dependable and professional. All 8 posts on the exterior wrought iron railings of our front stoop were badly rusted. Dave did a beautiful job of removing both railings from the steps, cutting out the rusted posts, welding in new posts, and re-cementing the fixed railings back into the concrete steps. The railings look perfect. The price was very reasonable."

"The front door of my brick house is trimmed with wood and is unprotected against the elements.  Portions of the wood had rotted, including parts of the pediment (i.e., the woodwork above the door). The original installers (back in 1939) cut curving 1-inch wide grooves, which matched the curving pediment roof, deep into the brick.  We chose to replace the pediment with the same style rather than deal with covering the grooves.  James removed the original pediment and, in a matter of days, created a new pediment with all the features and proportions of the original.  He installed, caulked, and painted it. 

He also solved a design problem that had caused two light fixtures to short out. The board to which the front porch light is attached is convex, making it difficult to get a tight seal with the back of the light fixture. James mounted a square board, concave on one side and flat on the opposite side, and attached the light fixture to the flat side. The solution turned out to be quite elegant. Finally, he cut out the rotten wood where the vertical trim met the concrete porch and fitted replacement wood that matches existing wood in depth and width.  I am more than satisfied with the work.  I am positively delighted!"

"Had a small job on my truck and Nick came out and did a great job. Best part is heâ s mobile and did the repair in my garage. Glad I could support a small local business."

"Very good work. Fence was installed very well and area cleaned after completion.Would recommend for fence installations."