Get matched with top range & hood cleaners in Azalia, MI

"I reached out on Wednesday to book standard cleaning service for Friday, April 25 at 9am. I spoke with someone on Thursday morning to confirm. I was told that I would get an email confirmation with the booking info and paperwork. Not long after booking, I contacted them back to change the time to 2pm on Friday, April 25 and let them know that I had not received the email confirmation from the first time I called. I spoke with Mark. He confirmed my email again and said it would be on the way. He also confirmed that my appointment had been changed to 2pm. I called back twice regarding not receiving the email and confirmed my appointment time since I had not received anything. On Friday, April 25 in the morning, I still had not received anything and called again. I spoke with Nicole. The AI system and Nicole stated that my appointment was listed as 1pm. After a high level of frustration at this point I explained to her the entire situation and confirmed 2pm once again. My email address was still incorrect and she stated that she would change it and confirm my appointment for 2pm that day. I finally received the paperwork around 11am and signed it. At 2:15pm on Friday, April 25 I called back as I had not heard from anyone or seen anyone at my home for the service. I was told by Nicole that the person assigned was not available at 2pm. My question, why didn't anyone call me earlier to tell me so. Why was it 2:15pm and no one had called me to tell me that my work would not be done? Why was I booked on Thursday for 2pm if no one was available? The level of service at this company is deplorable!! They rely on AI and even the representatives in the office can't get a simple scheduling task completed. I wasted an entire day as I could have booked someone else that was actually available. A manager called me back (I don't remember his name) and asked if someone could come at 4pm or the next day. He said he would SEE if someone could come at that time, which means he was not sure if he would have anyone. After all of this I don't have any trust in the company that they would do the job that I needed them to do. I canceled immediately!!!!"

"Excellent professional service. The service was outstanding and fairly priced. They showed up at the appointment on time and did not waste any time getting started and completing the job. Cleaned up after the job completion. I highly recommend…two thumbs up!!"

"Very thorough initial assessment by the owner made sure we were prepared as well as the house prior to services performed. This insured the best quality service was provided, very flexible on timing, knowledgeable about services and what we should expect. Made the process very predictable, especially for our busy schedules. Quality service wins every time would hire again thank you."

"The entire team at Epoxy Floors and Painting were professional, on-time, and a pleasure to work with. I would recommend them to anyone. They did what they said they would do, when they were going to do it. We had a new floor within 4 days of my initial call! Doug, Commerce twp. MI."

"I have been using this company for several years but finally found out I could write a review to share my complete satisfaction! They are dependable, affordable, original and caring! The workers go beyond what is asked. Today, one of the workers fixed a broken gate putting it back to normal operation! The workers have always done everything I asked and even go beyond. Now in my later years and recuperating from cancer and heart surgeries, this company is with me to do what is needed. They not only have planted flowers for me, they even know what I like and buy the flowers for me! Cleanup is perfect! I love gardening! But when you can't do it yourself, second best is a company I can trust and be pleased with! I recomend Sweetscape Outdoor Services to anyone who wants first rate service and workers who care!"