Get matched with top wood fence repair pros in Bath, ME

"I had asked for a quote for vinyl siding. This company was a new start up. Said their license was in the mail. Found out this was a lie later on. Men were very polite and respectful and offered very competitive pricing so I decided to go with them. I had maybe 30 linear feet to be installed. It took them over a week. That was my first lightbulb going off. Then their confused faces, trying to make the pieces fit was the second lightbulb. I noticed quite a few imperfections, but what could possibly go wrong with an uncomplicated vinyl fence? Everything. The slats are too short. I can see my neighbors yard through my fence because they didn't make the slats long enough for the top rail to rest on. This was on at least three panels. One panel, the slats were so short that they all popped out. With the posts? Brackets are supposed to have 4 screws, but they only managed to put two. And this was on more than one bracket. Now the post that's attached to the house, they used a hard white plastic bracket to attach the post to the house. And what does plastic do in the AZ heat? Crack! So now, the one post has become completely detached. When I tried to contact him initially for only the one panel that the slats that popped out, he responded very quickly, which used to be the norm. He asked for a picture, I sent it to him, then radio silence. So I tried 5 more times before threatening to report him to AZ atty general, BBB, report him for having no license and leaving a review everywhere I could about how he stiffed me on my one year warranty. He had the absolute nerve to insist that my fat a** dog is the one who broke it from jumping on the fence. For one, yes, my dog is so fat, but so fat and old that it can't jump. 2, there is a bush bordering the fence that my fat dog couldn't squeeze between and jump on the fence if it wanted to, and third, the planks collapsed into the yard on to the bush. When presented with this information, I got cussed out, insulted with anything you could think of. Then he said he's not my chore boy and it my job to upkeep the fence. I have pages and pages of emails from this man berating me, making excuses, accepting no responsibility, stating it's not his fault he didn't have the proper tools (w**), that it's not his fault it had a manufacturing defect (so now I know he passed off bad material) to lastly his well dried up and he moved all the way to Maine. Emails are attached so you can't say I'm lying this time."

"The work was top-notch, but their internal and customer-facing communication is weak. 90% of the job was as expected, but the last two items (shower doors) were installed without us approving the particular door. The owner will say they were approved, but that's not the case. One door we never saw pictures of at all, and for the other we got two cellphone pics of a computer screen saying "this is what we typically install." A month later that ultra-modern looking door was on the wall in my old farmhouse. Complaints on my part were met with threats and bullying until I paid the full balance. I finally decided it was worth missing out on the shower door to get rid of the guy. In the process of the job, I got emails from one person in the company about things that had already been decided by someone else, so it was obvious that the internal communication was weak as well. Glad I can be rid of this company. Too bad because the people they hired to do the actual work at the house were wonderful."