
Serving Beatty, NV and surrounding areas
In business since 2007
Free estimates
Emergency services offered
"There's a great Angie's List package for FrontPoint, but the package had a different number/combination of sensors than what I needed. I needed more door/window sensors, and I didn't need any motion or the key FOB. When I called FrontPoint, Dave (the salesperson) stated that that wasn't a problem, and that FrontPoint would give me what I needed for the Angie's List package price. He said it was possible that I would need to pay a small additional amount (because I needed a lot of door/window sensors), but that it would be "no more than $40 or something low like that." I told him that I would purchase the Angie's List package, and we scheduled a call for later in the week to finalize everything. I purchased the package. When the time came for our scheduled call, Dave didn't call back. Instead, one of his colleagues called a few hours later, and said that Dave was wrong about customizing my sensors for the Angie's List package. He said the Angie's List package is what it is, and the company couldn't honor what Dave told me over the phone. He offered to give me a different deal, but it was nowhere near as good as what Dave had promised. I told him that I thought this was unprofessional of the company not to live up to what their sales employee committed to (which they could verify, as I'm sure our call was recorded). Luckily, Angie's List refunded my money fully, so thank you, Angie's List! I ended up going with 1st Security, whom I had initially contacted before purchasing the FrontPoint deal. Jeremy came out to my house to explain 1st Security's system (co-branded system with alarm.com), and gave me an amazingly good deal with the best pricing possible. The thing that amazed me was that 1st Security's pricing (both upfront equipment cost and the monthly monitoring charge, with full access to smart phone system) was LESS than FrontPoint option that Dave's colleague offered me. Yes--it was less than FrontPoint, even though 1st Security's pricing includes FULL installation by a professional (Larry, who was amazing--spent hours at my house making sure everything was right and teaching my husband and me how to use the system). Even more amazingly, 1st Security's monthly rate (again, less than FrontPoint) includes service, meaning that there is NO house-call charge, the way there was with my previous alarm company. If anything breaks, etc., they will come out and fix/replace it! Jeremy and Larry were both awesome--helpful, courteous, professional, prompt, etc. I highly HIGHLY recommend them and 1st Security. If you're thinking of going with FrontPoint to save money, don't bother--call 1st Security."


























