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"Super efficient!"

"We were very happy with the services provided all summer - the fertilizer and weed control that Keyman provided made our lawn look great. That said, at the end of the summer we opted for aeration. We knew that we had told them we had an electric fence when we first requested service through their online form, and so expected they would communicate with us about when the aeration would be done so we could mark our fence. Nope. We came home to an aerated lawn and a destroyed electric fence. Keyman asked us to call a specific electric fence installer to ask about how much a repair would cost. We were told that a repair would not be a viable solution and so full replacement would be required. We told Keyman this information and they indicated that we would be required to pay the full replacement cost since "we didn't tell them about our fence." We will not be using their services again."

"I have been unimpressed and highly disappointed in the services, professionalism, and ethics of your company from the start. Since I have started paying your company all I have received are excuses for why I haven't seen any improvement in the reduction of the bugs and mice. Some of your techs are the laziest I've ever seen. Even your other techs have told me that the traps were not set up right, that what was done was just lazy and that certain techs are just known for doing the bare minimum. I have complained over and over. Only time I receive any sort of service for the inside of my house or my garage is when I complain since I don’t get anything close to a heads up notice of a service date. Then I have to take off work every single time for the subpar service I then receive for the inside which costs me money. All I have received from your company are continued excuses for why my bug and mouse problem has not gotten any better but you sure are quick to charge me. The last service I was charged for was this month which I absolutely will not pay for and if you charged me I expect a refund. This BILLED service was again only done outside because of the lack of notice and the mouse trap box that is in the front of the house is wide open and empty. Haven’t seen any other boxes outside. I wouldn’t exactly call that service! When the mouse trap boxes were originally set up only in my basement the two boxes were put right next to each other on the one side of the basement. None anywhere else in the house. Absolutely ridiculous. Then after continued complaining I received 1 more box in my closet then was handed a stack of sticky traps to put where I want them. Also complained that you were only using poison boxes which take a week to kill a mouse. I can’t believe your company feels a customer is okay with the mice hanging around and damaging walls, wires, etc and spreading germs and feces inside of the house while I wait for it to hopefully die in a week. I also have small children and animals and your company thought poison was just fine! When I had to complain about ants, your tech was so lazy that he only sprayed under one of my sliding glass doors. No where else in the entire house. I had to call back the next week and take yet another day off of work because of the unethical and lazy service I receive from your company because I now had ants in every single room in my house. I don’t know how you keep any customers at all when this is how you treat them and the lack of pride your employees take in their jobs. By the way I still have mice. Now have 4 holes in my walls because of them chewing through. I should send you a bill this time. Also still have earwigs, ants, spiders, and some sort of beetle. Only thing I don’t currently have in my house that I did when I first moved in are the grasshoppers. Your company has been consistently charging me for a fake service as it has provided none of the expected outcomes. Highly unethical and horrible service."

"Jeff was incredibly helpful and a wealth of knowledge! We called him on a weekend and he called right back. We told him the story of what our tenants told us and sent him pics. He said not only were the pics not bed bugs but gave us helpful tips and took time to help us. He was willing to travel several hours! We ultimately confirmed no bed bugs and didn't end of needing his service but we will definitely use him if necessary and want to give him a great review since he was so helpful!"

"I heard noises in my attic and for a few weeks and tried to hire local animal control services but they were unresponsive or too busy to come in a reasonable amount of time. I was reluctant at first to contact Critter Control of New Jersey because I live in Madison WI. However, I found a regional franchise here. Cody was not only responsive, professional and informative, but he worked in cold weather and solved the problem as far as I can tell at this time. He suggested preventive measures that I purchased. Since I was unable to compare completed cost quotes, I'm not sure I can rate the price as excellent, but it was in line with what other companies' speculations of what work might be needed. My only problem has been getting the promised warranty document from the franchise owner in Michigan."