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"Flexible and willing to use existing deck materials from larger damaged deck."

"Modernized Exteriors seem to have built a decent deck for a decent price but in a somewhat sloppy and dishonest way. First, they left hundreds of pieces of debris including over 100 nails, screws, and other fasteners, and hundreds of pieces of the old deck lying around, including some pieces over six feet long, many with embedded nails sticking out. For months, nearly every time my daughters went out to play they came back with a handful of nails and screws. Second, the old deck had a notch through which the gutter downspout passed to reach the drain in the ground. Instead of cutting a notch for the downspout, they just tossed it behind a bush allowing the gutter to empty directly onto the deck. They promised a 12-month warranty, saying they'd come out to correct any defects. When I mentioned the disconnected gutter they initially said they'd fix it, but then ignored my follow-up messages when I asked them to actually do it. So they may not honor their promises."

"All went Good"

"Service and quality of work was excellent. We were well informed every step of the way."

"Well, here is a contractor story you don’t always hear. My bathroom was remodeled late last year. Unfortunately, my tub started leaking into my neighbors condo. I texted Tony and heard back in 15 minutes. A crew was by the next day and it was fixed without questions and at no cost to me. This company has integrity, pride and excellent customer service. You will not be disappointed!!!!"

"Ray submitted a very detailed proposal including city permit which my son who is an architect was impressed. He suggested to reuse some joists and rail to save my money. He arrived at 8:30 am and left 4:30 pm for 3 weeks even on rainy days and he put so much care as if he was creating an art work. When the city inspector came, he signed right away. I am very pleased as it will last almost forever. He waterproofed almost every piece which you can not expect from other contractors."

"Fast, efficient and high quality workmanship. Jeff, Jon and their team were highly communicative and knowledgeable about our home remodel project. Will definitely be using them again!"

"Ronnie and his crew were amazing to work with. Their craftsmanship is top notch and I would use them again if I ever need another deck on the house. Ronnie knows what he’s doing and he does it the right way."

"The deck built off my back porch is amazing. On time cost effective just all around happy."

"If I could do minus on the stars I would give a -5 stars. This company is horrible and Skylar Jump is rude beyond beleif. He came out and did the bid for the job, and he told me what it would cost me. 1/2 down and the other 1/2 upon completion of the job. They installed new drywall but did not make it flush at the corners, leaving big gaps and putting in large gouges. He and his crew left garbage all over the yard, stole materials and left my house compromised and exposed to the elements. Also damaged some of my vintage furniture from the Hoquiam Castle. So no replacing those. He was calling me and his crew inappropriate names and telling me that I don't listen, constantly interrupting me and told me that my family member who is an expert in siding doesn't know anything and started dising people. Also will not give you a receipt for money paid and will not give you a break down of the job. Also, when picking up materials from Home Depot, he will charge materials for another job onto your account. Do not hire this company unless you want to punish yourself and lose your money."