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"Great service"

"They did good no complaints so far. I'll let you know next month if I feel the same way."

"Davidson and Son. I had a deck around my pool put up exactly 1 year ago from today by Justin’s and his crew and it is now separating from every joint and he refuses to fix it. He told me he would be back last year because the wood started to warp after a month of being up and he never came. I let it go because it was only a couple pieces but now the entire deck is separating. There are a ton of nails and screws the deck posts were pit directly into the ground instead of using sona tubes so it will surely rot a lot quicker if it was done the right way. Mind you this is someone I have known for years as well and does not stand behind his work and told me he spent enough time on it and will not fix it and doesn’t make the wood. Except if everything was plum etc. it wouldn’t be doing this."

"They truly live by the code of "you get what you paid for". The price was cheaper than expected (and they included a free estimate too). So ultimately, our slow bathtub drain was cleared. However, the technician had terrible housekeeping. After stripping the caulking around the overflow valve, they left the caulking pieces in the bathtub and told us to flush them down the drain (?!). They said the provided bio solution would clear the pieces just fine...but why do that when a trash can is less than a foot away?? Then, they did not offer to reseal the valve they just opened...just left a mess for us to pick up. As such, we will not be using them again next time...free estimate or not. If we wanted the bare minimum, we would have done it ourselves."

"Tom was great he listened to me and had designer Pete draft up a wonderful design with a couple of changes that made a big difference Tom addressed my concerns and made the process much easier and less stressful. The job was excellent."

"Professional. Efficient. Got right to task and 30 minutes later he was done. Already recommended him to a friend."

"Dave was great! Fast and reliable service!"

"I had a very negative and unprofessional experience with Horizon Services. I signed a contract with them. When it was time to service my AC unit, they cancelled my appointment and rescheduled it, only to cancel and reschedule it again, and yet they did it again! They cancelled my AC maintenance appointment three times over nearly a month period. The scheduler kept cancelling the appointment a few minutes before the appointment time, which was very inconvenient for me because I had to be home every time they scheduled. After the third cancellation, I asked the scheduler to escalate the case to a supervisor which he told me he did. But the Horizon customer service manager never called me back. I called again and escalated again, still the Horizon customer service manager never called me back. I called at least twice after that and was told that my case was already escalated to a female manager, but still she never called me back. All I got from the Horizon phone operators was repeated empty promises that “someone will call you back in 12 hours, etc.” But they never called back to commit to either providing the AC maintenance service or cancelling my contract and refunding my money in full. What makes matters worse is that none of the Horizon Services phone operators who answered my repeated calls was able to transfer me to a manager to speak with in real time. These operators said that they could only “email the senior manager or the concern department”. What a disappointment, and what a lousy excuse to ignore a contracted customer. I truly regret hiring Horizon Service and signing a contract with them and I will never recommend them to anyone. The failure by Horizon Services to provide the AC maintenance per the contractual agreement (it’s now mid-summer and my aging AC unit was not serviced to date) and the fact that their customer service manager never bothered to respond to my repeated phone complaints speak volumes about the unprofessional way they have treated me."

"Mitch and his team did a great job on my kitchen remodel job. Mitch and I agreed on a statement of work for the effort and Mitch did the work for a very fair price and in an expedient fashion. Work completed included full gut, removal of appliances, installation of new cabinets, appliances, painting, electrical work (under cabinet lighting and overhead lighting) and backsplash tiling. I recommend Mitch for kitchen and bath remodeling."

"Company is way to expensive and the work was not mediocre. They use GoodLeap for financing, and they rip you off with that contract as well. Stay away!"