Get matched with top traditional tile roofing repairers in Black Mountain, NC

"I hired Advanced Roof Tech LLC CCC1329219 â  Oleymis Sacoâ  to replace my nine-year-old roof at my residence due to hurricane damage. I worked with Kenneth Russell during the sale of the project. I explained in detail what I was looking for and what type of roof was currently on the residence. I showed Mr. Russell pictures of a buildup I wanted added to the roof using a YouTube video and pictures. I explained in detail both verbally and through email, text and phone conversations the requirements of the project and the material and products I required. I fully disclosed that the current pitch roof had Ice and Water shield and that the flat roof areas had insulation build-up to add pitch. Additionally, I allowed Mr. Russell to read the previous roofing contract. Mr. Russell agreed verbally to complete the job and we completed a contract February 24, 2023. When the roofing supplies arrived to my residence, the wrong sheathing material arrived. The sheathing requirements of the job were pointed out to Mr. Russell during the contract process. Mr. Russell was agitated that I would not allow him to use OSB rather than the required plywood. Mr. Russell aggressively debated the use of plywood stating that plywood was more expensive. The OSB was then replaced with plywood on the jobsite. In the contract, Mr. Russell was employed to add a modified buildup to the existing flat roof. The modified pitch that was agreed to was explained in detail to Mr. Russell using YouTube video and pictures. As the job progressed Mr. Russell texted me and called me continually stating that they kept finding bad wood and other issues that would add cost to the roof. I went to my residence and walked the job with Mr. Russellâ  s onsite supervisor, Dennis. I asked Dennis to show me the areas of bad wood on the roof. I explained that Mr. Russell called me stating that there was a large quantity of bad wood. Dennis looked at me confused and showed me one small area of bad wood. Dennis even pointed out the existing deck was in great shape. The day the job was completed there was a leak above our kitchen soaking the stove, walls and floor. The water was created by â  dewâ  . Mr. Russell was contacted and someone arrived to the residence to correct the problem. A few weeks later it rained. The roof leaked a second time above our kitchen soaking the stove, walls and floor. Mr. Russell again sent someone to correct the problem. At this time, the roof is still leaking above our kitchen soaking the stove, walls and floor. Additionally, the job was not completed as agreed. On the pitched roof, the surface was never cleared to the deck. The barrier on the pitched roof was not covered with the product stated on the permit or the contract. The modified pitch was not completed as agreed . When the job was completed, Mr. Russell presented an invoice for additional work. Mr. Russell was charging extra stating that there was a second roof on the structure. There was one roof on the structure that was previously installed on or around 5/23/2014. I protested the additional charges and Mr. Russell agreed to waive the charges. On June 16, 2023, I was provided a â  paid in fullâ  document signed by the owner and Kenneth Russell. At this time, the roof is leaking above our kitchen soaking the stove, walls and floor. I reached out to Mr. Russell to send someone to the residence to correct the problem. Mr. Russell stated that we did not pay for the waived additional charges and therefore there was no warrantee."

"After having a nagging gutter leak that the original vendor refused to fix, I turned to Ridge Roofing. They were very prompt in replying and scheduling a crew to examine the problem. After rehanging the gutters, I noticed after the next rain that the seam continued to leak. At that point, Dustin Lee, one of the project managers, made it his personal mission to keep working on that seam until it was fixed. I really appreciate the customer service and tenacity that Dustin showed, which required multiple visits to the house. I would definitely use Ridge Roofing again."

"Absolutely wonderful experience. Woodworking was perfect, ramp built, stairs built, staining. Went above and beyond to do this correctly and for a fair price. Easy to deal with! "

"Called multiple companies. These folks responded immediately, came out and gave us a quote. Very professional and prompt. Came out about a week later and did the work. This was not a large job, but at no point in the process did they make us feel like it wasn't important to them. I would highly recommend this company. "

"Excellent work and communication- my “ go to “ company now for any projects"

"Arrived on time, very professional. Would definitely recommend."

"It went great! We are using them on our second job now."

"Very happy with this company. The team was professional, timely and worked with me to achieve the results I wanted - highly recommend."

"Quantum roofing installed our new roof, ridge vent and two solar lights a couple of months ago. Everything from start to finish went very smoothly and came out looking fantastic. Our salesman, program manager and scheduler were phenomenal to work with, the installation team were very professional and stayed late to finish the job in one day, all in all a really great experience"