Get matched with top roof sealant application pros in Bonner Springs, KS

"A truly fantastic experience with Easton Roofing. Why can't I find companies like this for all of my home repair needs?? Every single person I worked with was super profession and friendly. They did an A+ job of communicating with me every step of the way. Their crew was very courteous and did great work. Plus, their prices seemed very competitive. I can't recommend them highly enough!"

"Charlie and his team have now done several roofs for me. His crew does exceptional work and are very detail oriented. Pricing and warranty is spot on! Without question my first choice for roofing in Kansas City!!!!!!"

"The service was extremely well. They did an incredible job. They were very professional. They estimated correctly how much would it cost. Their people were incredible as a team with how they work and clean. They really did an incredible job in cleaning."

"They were very fast and did an excellent job. I will hire Alpha Dog again for other jobs. This was a tree removal."

"Chris made me a baby gate for the top of our stairs. Turned out great! I contacted him for the project on a Monday and he completed it for me on Tuesday!"

"I knew the second I met Joe that he was the guy I wanted to help with our renovation. He is honest and so nice to work with. He answered his phone or returned our call quickly every time we had a question. For his siding crew, he hires actual skilled craftsmen who clearly pride themselves on a job well done. They worked from sun up to sun down for six days in the cold wind. And they're meticulous. They cleaned up everything and even wiped the dust from each board before they were finished! Our house looks amazing. They did a fantastic job! I’ll be calling him again when we’re ready to replace all of our windows."

"We used him for an inspection. He pointed out some things that were wrong, which I think was very good. He did a good job. He provided photographs and so forth, which was good. We didn't followup with him on having the roof replaced and so forth. We went a different way on that. We were working through our insurance company and they had a guy that ended up being very good. That's the only reason that we probably didn't use Erhard to replace the roof. He did a good job. He provided a good service for the value of money that we spent."

"Crew did a good job reroofing my house. At times they did not use fall protection but did so after being reminded. Saul did a good job keeping me updated on the progress of the project. Finished product looks great."

"Awesome work on replacing my roof!!!!!! You need reference, please contact me!!!! Everything I wanted!!!!"

"In mid-May, I had a salesperson come to my home to get a quote on the repair of siding around different parts of my home, as well as a couple windows to be replaced. This went fine and was quoted a certain amount with 1) the understanding that I would be told if they found more bad siding to let me know and 2) to use my paint so it would match. I paid my 10% and was
told it would be about 6 weeks before they would get to my home.  I purchased about $100 dollars of the exact paint color for the workers once the time came.
I had contacted the company in June to let them know that we would be out for about 2 weeks in July on vacation and told them the date ranges. A week before we left on vacation, I contacted them again to let them know and was told they would let the job supervisor know.
The day I left for vacation, I was notified that they were at my home and ready to begin work. I told them that this wouldn?t be possible until I returned.
Forward to mid-August. Again I had workers show up unannounced at our home to begin work. I was fine with it, but would have
preferred an alert a few days prior.
Monday, the first day of work, the workers fixed the siding on one part of the home.
Day two, it rained and no one had shown up at all.
Day three, old windows pulled and replaced, more siding repaired/replaced. In the evening of day three, I noticed soft siding on the one side that should have been replaced. Additionally, I had some trim inside my home broken during the replacement of the old windows. I left a message with company with my concerns.
On day four, a supervisor came by my home in the evening, looked at the windows (which were very loose on the inside), the trim, and the siding. He said the trim and windows would be fixed and threw out a price for the additional siding. I was more than happy to have the additional siding fixed and was fine with the quoted cost. I was told people would be at my home
Friday and Saturday to get the job finished.
On day five, a single worker had shown up to replace the soft panels on the side of my home and dress the front windows.  After he left, I noticed the window trim outside looked terrible, dented and stained.
Day six, Saturday, no one had shown in the morning. I received a call from another person later that morning. He told me he would be coming by to check out the windows later in the afternoon. He did show at the scheduled time, checked out the windows and looked dissatisfied with the work that was done. He adjusted the windows and they were finally working like they
should. They seem to be great windows. He looked at the trim outside around the windows and said it didn?t look good and was going to have someone fix it the next week.
On Monday, day seven, the painters had shown up at my home around 2:30. They caulked, painted, and fixed the trim around the windows. I noticed later that evening that the paint I provided them was not used at all. They had taken a chip of my old paint and had it matched. They proceeded to paint with that color. It was slightly off and very noticeable. I told them in a phone call that evening that it was the wrong paint, even though my wife had pointed out the paint to the painters when they arrived. Instead of going by what the contract had stated and what they had been told two times verbally, they still painted it incorrectly. They promised to paint it again but use my paint.
On Tuesday, day eight, they had painted the outside with the correct paint and fixed the trim in my home. At this point, I was told someone would show on Wednesday around 5:30 to collect, which I was fine with.
No one came by on Wednesday at all.
On Thursday, I was finally contacted. I paid the gentleman that arrived at my home and let him know what I ran into during this job. It was primarily communication that was my biggest issue. No one seemed to know what others were doing and some of the worker skills weren?t as good as what I would have expected.  He discounted my total a bit and was on his way. He didn?t disagree with me but it seemed like he may be going through this type of scenario more often than he wanted to.
A couple days later, I went to paint a big on one of the rooms where trim was replaced. The trim was not installed as well as I would have expected and had a few broken parts that I wouldn?t have caught had I not been on a ladder. I repaired them myself and proceeded with the painting.
Overall, I don?t think I could go with this company again based upon my experience. It?s a bit stressful when something that could have taken 3 to 3 ½ days is extended to a little more than a week. I think this company has good intentions, but the project management is the biggest weakness. The communication between the salesman, the company, the supervisors,
the workers, and the customer is a mess. I felt like I had to manage this project myself, and it?s sad to have to
locate the issues and point them out when a good job foreman/supervisor could show up and make certain the job is being done right.  
My recommendation to this company is to improve communication, supervise the workers, inspect the job, and find a better skilled person to install the windows than the guy that did mine.
 


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