Get matched with top egress window installers in Bourbonnais, IL

"I wish all the contractors on this basement project were as good to deal with as Family Waterproofing. Throughout the whole process, communication was good. Ken the owner was responsive and patient in answering all my questions and addressing concerns. They prepared a detailed contract of all work to be performed, and did what they said they would. I like that they did an exploratory dig after signing the contract to make sure we had a solid plan and avoid any surprises during installation. There was an area under the basement stairs and an old cistern that required a creative solution. They came up with a solid plan that didn't add extra cost. I asked them to pour some extra concrete under the stairs which wasn't included in the contract, which they did for a good price. The crew was friendly and had a good natured camaraderie on the job. The overall cost was very fair and we received great service and quality. They are honest, care about their customers and want you to be happy. Now I'm looking forward to a big rain!"

"Alan and Shane replaced all of our mid-80s single pane windows with OKNA 500 series windows. Alan came out to provide the initial estimate and Alan and his son Shane did the installation - no subcontractors just Alan and his son!! In addition they added a large picture window in our living room which completely changed/improved the space. On top of being extremely patient and professional (tolerated all my questions), the craftsmanship of the window install exceeded all of our expectations!! The attention to detail and focus on executing our vision was fantastic. They upgraded our inside casings to a ‘farmhouse’ style which turned out absolutely fantastic. They are true craftsmen!! I would highly recommend Meister Windows!! Thank you Alan and Shane!!"

"They were right on time. Mark H. and his partner are knowledgeable and worked to complete the job professionally. They"

Additional fax - (630) 681-8717.

"Beware of Feldco. Misleading Sales Tactics. We had windows, siding, gutters, facet, soffiting, and a back door and storm door installed. Salesman stated two payments. 50% down to start the job and remaining due at completion and satisfaction of the jobs. They wanted payment after each job. Workers left two windows unframed with pine shims and spray foam insulation sticking out. Back door lock was installed crooked, bottom weather stripping was ripped up, and worker destroyed my original oak trim around the door and installed white trim in place of it. Siding crew didnt speak english and I came home to them installing insulation board over my existing siding instead of taking old siding off. They were caught not replacing old rotted facet boards and tried installing over rotted out wood. Vinyl trim around the windows was not even. They had to come out three times to caulk the same window. Workers put up new gutters with large black scrape on the front. Sales presentation is recorded, but will not provide a copy of audio to customer."

"Do NOT waste your time and money I had the WORST overall experience with All Square Roofing. I wouldn’t recommend to ANYONE. I originally reached out to All Square because of the favorable reviews which is why I’m taking the time out of my busy day to warn others. TIMELINE On March 22, 2022- I signed a contract to get windows replaced on my sun porch. The sales rep was pleasant and warned me that it would take 12-14 weeks for the job because of window shipping delays. I was completely fine with the timeline and paid a deposit of $1,654.00. 3/31/22- Someone came to re-measure the windows to ensure they proper size would be ordered 7/13/22- I called to check on the status of the project and was told that they had no record of window measurements being done and they assumed I didn’t want to move forward with the project. *If that was true, wouldn’t I call to try to get my 1654.00 back? I went through my old messages and found the phone number of the person who measured the windows. I called and provided them with this information and they “magically” found the windows in their warehouse. They scheduled the window install twice and did NOT show up. (I took off work to be home for nothing) 8/12/22- a subcontractor sent out by All Square finally came to install the windows. When they arrived, the contractor said that the windows were incorrectly measured and it would require extensive framing to make them fit. They did not have the supplies to do they job and left *The subcontractor apologized but also shared that many of the jobs he gets from All Square has issues and their customers are not happy 8/22/22- the subcontractor returned and installed the windows. PLEASE SEE THE PICTURES BELOW. Some of the screens they installed where ripped which was the least of the problems. There are multiple gaps between the window and the framing. There are holes around the window where I can see directly outside. I can stick an entire butter knife in the gaps.I can stick the butter knife from the inside of the sunporch and see it sticking out outside. They also left glass EVERYwhere and nails unclipped. I immediately called All Square (no answer) and sent an email detailing the issues with pictures.I also reached directly out to the manager Ryan Murphy I received no answer for weeks. I continued to call and email every week until I finally got a call from John asking for payment. 9/14/22 I explained the situation to John who mentioned they were about to send the bill to debt collections. I was more than willing to pay the balance once the job was done. John reviewed the pictures and stated that the only thing they could do to fix it was dry wall and insulate the sun porch which would come with additional cost. He also mentioned what he saw in the pictures was “expected” and reasonable work but he would reorder screens to replace the ripped ones. He also mentioned the sale rep should have never quoted me the job. After an exhausting conversation we agreed on a concession of a discount on the balance. I told him I would send over an electronic payment as soon as if received confirmation that the screens for the windows were reordered. Also on a side note he mentioned that “Tim” had been let into my house by an “Eric” who Tim said identified himself as my brother when he came to evaluate the complaints about the window install. Neither my wife or I have any brothers or know ANYONE by the name of Eric. Our house is also under 360 video security surveillance and I reviewed all the footage from the install to yesterday and saw no males enter my home at ANY time. I’m only mentioning this to further point out the untruths and miscommunication. I followed up for weeks regarding the screen order. After a no-show the screens arrived on 11/30/22.The screens that arrived were the wrong size so the guy just repaired the ripped ones. I paid the remaining balance on 12/1/22 and closed this horrible chapter. DO NOT WASTE YOUR TIME"

"Hired, payed over 68 grand and still haven’t gotten the roof fixed. Been over 3 years now. Keeps saying he will be over next week and then he never called again. Complete scammer"

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"Brian and his team replaced my front porch railing and back porch stairs. Communication was great before and during the work. The work was completed timely and looks great. Very happy with the results"

We operate a small high end remodeling business. We carry our own products ranging from cabinets, countertops, to windows, doors, siding. Our company purchases directly from the manufacturer which reduces your material costs. We also do all of our own installs.