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"The landscaping job was done last year and my front flowerbed area is gorgeous...I get lots of compliments from neighbors and others walking past my house. Very professional crew!!!"

"Did a great job from hiring landscape architect, responding to HOA comments and getting the yard graded, sod, and plantings. Their associated company installed the irrigation system and did a great job. Mark did a great job in listening and giving us what we wanted."

"If you need brick repair this is the company you want. Great service at a great price. Look no further these guys are the best"

"Work was done quickly & professionally. Very pleased! "

"Worked with John and his crew a few years ago in 2012. Spent a significant amount of money on a paver patio with Kichler LED lights. The lights were expensive and under warranty for 15-years. I was told personally by John that *if they ever fail, just call and we will be over to replace them*. In March of 2018 I called and reported a light that was failing. John told me to put a piece of blue painters tape on it and that although they were busy, would be over as soon as they could. Over the next few months I followed-up with him as the light then completely failed. He guaranteed me that the light is still covered under the Kichler warranty but that they have been so busy that they have not been able to be out to replace. I asked if he would at least be able to get to it before the snow flies in 2018 as it was already October, and he said *yes, just give me your cell phone number again*. Never heard from him or his crew. In March of 2019 I started contacting him again as the blue painters tape is still on the failed light. I tried texting his cell phone and left him 2-3 messages on his answering machine at the main number of his office. It is May 22, 2019, and he has yet to even acknowledge that I called him or have an open issue. Finally, this past weekend I reached out to his vendor that he used to purchase my Kichler lights from, and they honored the warranty. I ended up pulling and replacing the light myself, but the light was at least replaced at no unit cost. While the crew was here and working they did a nice job. I paid for many lunches for them and treated his crew with absolute respect. I even left a cooler full of drinks out in the yard each day before I left for work for the crew as the summer was brutal that year. I opened my yard and patio up for any number of people that he wanted to bring over to show as a reference for sales that he was working on. This is the respect and courtesy I got in return. Very poor professionalism on Johns part. He knows better than to behave like this. He literally ignores the calls. Did not even bother to call me back and say, *sorry, been beyond busy, but we did not forget you*. Even though it has been 14-months and you would think that even the busiest teams would have found time to work in a light repair, I could have been given the courtesy of a reply. Very poor, John!"

"Workers were polite neat with the job and informative. They did the job fast and followed our instructions to a T"

"I hired this gentlman 3 years ago to do my tuck pointing aroung my house , chimmey work and to redo my front proch stoop that had to be rebuilt. It was $5300.00 for the job . It took 2 days to complete. The front proch is now breaking up in small areas. I talked to ruscil about 2 monthes ago and texted the pics to him , told me he would come and look at and he never did. I made a complaint to the BBB , they closed it out due to no response. My next step is to take him to small claims court. I am doing that by beg of next month. I work so it is hard for me to get to the court in the m-f to them. I just wanted him to fix this. I dont think this was a hard request given the amount of money that I spent on this."

"Matt did a great job with our backyard transformation project. We had 3 areas that would flood even with a small amount of rain. My backyard was so uneven that my kids could not safely run without stepping into holes due to neglect by previous owners. Matt removed a shed and gazebo and disposed of it. He was flexible with a last minute tree removal and halted the project to accommodate our schedule. We no longer have water issues, even landscape, and a great looking new lawn. Matt is very professional and a great communicator. He has followed up with us multiple times, overseeded, and fertilized. He even gave us free mulch that was unexpected. I would highly recommend Matt's services."

"Virtuoso was an excellent partner. The entire process, concept development, budget development, timing, communication, professionalism, honesty, and then final result is beautiful."

"Kirk was great!! He listened to what my wife and I were saying and responded very well. We wanted old overgrown shrubs to be removed and replaced with shrubs that would not require much upkeep and trimming. He told us about evergreens that have various hues and sizes. He planted seven shrubs, there are three different hues and one shrub that will grow taller. Then put stone down as dressing for the bed. We could not be happier. A neighbor hired him to work on her landscape after she saw his work. Kirk and Rob were great!!!"