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"I will call this “The Good, The Bad and the Ugly review” as I am breaking this review into the 3 teams that we had – 2 very good and done quickly and 1 inferior with the most time spent at our house – thus the overall 3 star grade. The Good • Roofing Team – Grade: A. Efficient, good job, found virtually no nails or roofing materials on the ground • Gutters – Grade: A. One man crew but he knew what he was doing and provided good suggestions for modifying our water flow. The Bad • Siding & Window Team – Grade: C to D. Not sure how they were trained but they didn’t seem to understand some common construction basics. A few of the many examples – o They nailed the siding on wrong and had to start over. o They almost ripped the 120V electrical outlet off the house without turning off the breaker but it was the weekend and we happened to be in the garden and saw them. o Installed the dryer vent wrong twice – once painting it shut and the next time putting on a vent with a label on it saying “not for use with clothes dryers” due to the pre-installed screen. The Ugly • Siding & Window Team – Used caulk as touch up paint on LP Smartside (or just used the siding to clean off their dirty fingers?) – leaving random “chicken pox marks” all over new siding. Garage, driveway and all 4 sides of our house were filled with equipment and garbage for the length of the project. Not the crew to have if you have children or pets – they left old saw blades and other sharp objects around the garage entrance and the house. I didn’t expect a spotless home every night but I didn’t expect to be living with this much disarray with minimal clean up each night, even after asking the supervisor to improve pickup of at least garbage and sharp objects in the garage and the common walking paths. Nor did we expect to be spending our fall cleaning caulk off the “maintenance free” siding and re-painting it and installing our outside boxes correctly. I will give the owner credit for realizing that his siding and window crew did inferior work and giving us a discount on our bill. None-the-less, I am rating the services provided based on the quality of the work done."

"Our house got hit by last years hail storm, we met with a few contractors, we went with Excel based on the initial visit and a referral from a friend. Chris got the job scheduled quickly, replaced the roof and came back a week later to fix the siding issues. Everything went smooth and the work was great."

"Very professional,very good crew,they worked hard and did a great job and Dave is a really nice guy. What more could want. and the best price of the bids I got. John Walstrom"

"I cleaned the gutters to make sure that wasn't contributing to the problem so when the problem continued with the heavy rains I called Tom and left a message. He called later that evening and left a message. I returned his call the following morning and left another message. He left another message stating he would get back to me to let me know when he could come out. Four days went by (over a weekend) before ain't heard from him again. He left a message that he would be at my house at 9:00 the following morning. He showed up at 10:00. During this time I also contacted the other business partner. He was driving when I called so he said he would return my call within a half hour. I never heard from him again. The original experience I had with this company was outstanding. They were prompt, professional and their work was excellent. I truly appreciate Tom coming to recognize that I failed to clean a small downspout and hopefully rectifying my problem. He didn't charge anything for the 10-15 minutes he was here. However, I was frustrated with the communication issues and his tardiness in arriving an hour late when he finally came. It seems to me that improving this one area of his business would drastically improve customer satisfaction.
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"As soon as they showed up they got to work and were done with the new roof, and the shingles in a day. And the next day they sent out another worker, to install new shingles and gutter guards. I have to admit I was impressed. Both with the speed they worked at, and The finished product. It really was a quality job."

"I felt heard. And they are quick to respond to texts and calls. And the deck they built is exactly what I wanted. Now I have to start landscaping!"

"They finished my roof within the day. I highly recommend this company Insurance Solutions Services, Inc."

"HW replaced my roof after a hail storm. This isn't necessarily unusual and the work performed was as expected. What is unusual, representing amazing customer service, is the willingness for the team at HW to come out and address items that cropped well over a year following the installation. These may or may not have been a result of the roof install, but in either event, the team fixed the issues with no question asked."

"They were professional and did a fantastic job fixing my roof. They stayed in touch and showed up as scheduled. They cleaned up the debris and hauled it away. I highly recommend this company."

"I had a great experience with Hata Home Solutions Inc. Vlad and his team handled my project with professionalism, courtesy and understanding. These guys know what they’re doing and they’re the best at what they do. Can’t recommend Hata Home Solutions enough!"