Get matched with top appliance (smaller size) installers and replacers in Catharpin, VA

"I had a problem with the smell coming off a GE combo washer/dryer that I had just bought. I was so worried that "smell" wasn't something you could get help with. I am very sensitive to chemical smells, and this appliance was filling the house with a chemical smell. I went into the shop on Dransville road to get help and after talking with them, they called someone and that person said no problem. The salesperson had me smell the insides of the machines on the floor until we found one that didn't give off any chemical smell. I might have looked kind of foolish sniffing machines, but it was actually brillant. They took the smelly machine back and used the credit for the new machine I sniffed out. Everyone was a s nice as they could have been. Thank you so much, Sterling Appliance!"

"the service tech was on time and was very professional. i would hire american appliance co again if i need a repair or service.i was very happy with service."

"Mike is hands down the best handyman around. First off, he's an honest guy. We were looking for a deal on an air conditioner installment so we figured Mike could do the job and we would buy the unit & save some money. When we asked him, he was up front and said have the company you buy it from to do the install and get the warranty. Honest answer from a good guy. We have used his services for three years as have several of our neighbors. He is timely, responsible, and his work is great. We've hired him for garage door repair, to fix broken windows, electrical work, powerwashing, you name it. The neighbors we have referred to Mike are very glad to have him ad a handyman ad well."

"Had an appointment window between 10 am and 1 pm. The technician - Lucky - gave us a 30-minute heads up as promised and was here around 11 am. Price for parts and labor were very reasonable and Lucky was very pleasant to deal with. Our appliances are all getting old, so I'm glad we found these guys because I have a feeling we'll be calling again."

With years of experience in the appliance industry, we are the experts you need to take care of your home or business. We handle everything from small appliance repairs to full installations. We will treat your home as we would treat our own. Give We Repair Appliance a call today, we look forward to working with you.

"Matt and his crew were on time, professional and on time. We first called a big name company that you may see on the back of a truck. Well that company quoted us $10,000-$15,000 for less work; at that point it was ONLY the furnace. I called Matt for a second opinion. Obviously, he quoted me for half the price of the back of the truck company WITH the water heater added in. Total work done: replaced furnace and outside unit, replaced water heater, installed water pump, installed 2 EcoBee thermostats. The big name company was ONLY doing the furnace and outside unit. We will call Matt for our future needs."

"Wade called shortly after my request to Home Advisor. After speaking to him and reading his references he agreed to install my replacement dish washer the next morning. My home is 23 years old and has flexible plastic plumbing which is always problematic when any repairs are necessary. Wade's broad experience with large appliances, electrical repairs and plumbing were a perfect match to do the job right. He's a perfectionist who doesn't rush and takes the time to do things right. I was pleased with an excellent job done at a fair price."

"Danger: We used Apple Appliance Repair (Ashburn) twice in the last year - both for a bad Samsung ice maker. They replaced it with a 'new' one year ago (for $350) and now that one has gone bad. After doing some searching, I determined they installed a replacement brand that can be purchased of about $90 as opposed to a Samsung OEM for about $150. Do not use these guys as they are not honest - you really do not know what they are replacing. [UPDATE 6/29/2020 - Angie's List] - I am currently working with the vendor to correct the issues. [UPDATE 7/8/2020 - Angie's List] - The parts discrepancy has been successfully resolved by Apple Appliance. This appears to be a parts supplier issue."

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Appliance Repair Technicians maybe competent to repair other brands, but if you have an LG appliance, you are much better off going with their factory-authorized service.

My 6-year old LG front-loading washer was stopping mid-cycle and would not complete a load.  I called two other repair companies who said they did not service LG, so I thought myself lucky that Appliance Repair LLC said they would service it, and I made an appointment for Monday afternoon between 1 and 3 pm.  When the technician did not show or call by 3:30, I called the office and was told that he was detained on an earlier repair that had taken longer than expected, and he would not be able to come until the following day. Although I am retired and can stay home to wait on repairmen, this is still inexcusable in my book, as most customers must take off work for repairs.  The technician arrived on schedule the next day, and recommended replacing the  sensor assembly, at a cost of $280. I reminded him that the motor was making a groaning noise as it attempted to turn the drum, which suggested to me that the problem was with the motor, not the electronics.  He assured me that replacing the sensor would correct the problem. After he replaced the sensor, tested the washer without any load, and left, I attempted to do a load of laundry.  The same problems occurred, and I called the company back. They sent the technician out again two days later, who then confirmed that the motor was the cause of the problem. That would have been another $360 repair, so I elected to replace the machine instead. To their credit, Appliance Repair did refund the difference between the initial charge and the basic service call charge, so my final cost was $60.

While researching a new machine, I noticed that the motors on LG washers have very extensive warranties on their motors. When the Appliance Repair technician asked if the washer was under warranty, I replied that it was 6 years old. He did not suggest that anything might still be under warranty, but it turned out that the motor had a 7-year warranty. I called the LG service line, and was told I would be charged only for labor to install the new motor.  They dispatched a technician the next business day, who confirmed the motor was defective and also under warranty. He also pointed out that one of the three drum supports was broken.  These are shock absorbers that support the drum of a front-loading washer as it does its fancy turns. If one is broken, the drum is unbalanced and won?t turn properly, which was the cause of the burnt-out motor. He seemed surprised that the previous technician had not reported this, as it was clearly visible with the washer back open for service. He replaced the motor, broken support, and a third item he found, for $267, and the washer worked perfectly.

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"Michael identified the problem and resolved it timely replacing a 16 year old natural gas hot water heater"