Get matched with top appliance (major gas appliance) installers and replacers in Catharpin, VA

"I had a problem with the smell coming off a GE combo washer/dryer that I had just bought. I was so worried that "smell" wasn't something you could get help with. I am very sensitive to chemical smells, and this appliance was filling the house with a chemical smell. I went into the shop on Dransville road to get help and after talking with them, they called someone and that person said no problem. The salesperson had me smell the insides of the machines on the floor until we found one that didn't give off any chemical smell. I might have looked kind of foolish sniffing machines, but it was actually brillant. They took the smelly machine back and used the credit for the new machine I sniffed out. Everyone was a s nice as they could have been. Thank you so much, Sterling Appliance!"

"The owner called me within minutes of placing an online request and set up an appointment for the following afternoon on a Sunday! Our refrigerator had stopped cooling and he quickly diagnosed the problem and had the replacement compressor on his truck We were up and running in no time, at a fair price. Great service, I will definitely use American Appliance again for my future appliance needs."

"Perfect. They were able to walk me through a diagnostic evaluation of the appliance prior to them coming out to see if I needed a repair or new version."

"Great service! FixPro Appliance Services came on time, diagnosed my oven issue quickly, and fixed it the same day. The technician was polite, professional, and honest about the repair. My oven works perfectly now. Highly recommend!"

"Frequent and clear communication, very professional and knowledgeable technician, terrific suggestions when repair cost exceeded cost of new appliance. Very impressed with this interaction."

"We needed a few jobs done for our home sale - remove/install a new microwave oven, fix a faulty outlet and check a gas stove. Being able to hire one person to do all of it was extremely time saving and beneficial to us. He was able to come out to us quickly, did the work quickly and at a very reasonable rate. Will use him more in future for new home I m sure."

"He was so helpful, polite, and quick! I would recommend reliance repair to anyone! Also, much less expensive than calling the appliance company to come out and take a look at my appliance. Thank you, angies list for connecting me with reliance repair!"

"My furnace is very old and quit working.  I called several HVAC companies and received  quotes to replace ranging from $1,800 to $11,000.  I found Energy Wise on Angies and called Matt.  He returned my call within 30 minutes and was at my house within 24 hours.  After his inspection, he stated that the furnace was still in good shape and could offer me a  number of years service before buying a new unit.  He suggested replacing the motor and fan and cleaning internal parts.  All of this was completed by the end of the next day.
Matt is very professional, punctual, courteous and a pleasure to deal with.  Not only did he save me a great deal of money, I now have a heating/air conditioning system that has never worked better.
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"Michael identified the problem and resolved it timely replacing a 16 year old natural gas hot water heater"

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Appliance Repair Technicians maybe competent to repair other brands, but if you have an LG appliance, you are much better off going with their factory-authorized service.

My 6-year old LG front-loading washer was stopping mid-cycle and would not complete a load.  I called two other repair companies who said they did not service LG, so I thought myself lucky that Appliance Repair LLC said they would service it, and I made an appointment for Monday afternoon between 1 and 3 pm.  When the technician did not show or call by 3:30, I called the office and was told that he was detained on an earlier repair that had taken longer than expected, and he would not be able to come until the following day. Although I am retired and can stay home to wait on repairmen, this is still inexcusable in my book, as most customers must take off work for repairs.  The technician arrived on schedule the next day, and recommended replacing the  sensor assembly, at a cost of $280. I reminded him that the motor was making a groaning noise as it attempted to turn the drum, which suggested to me that the problem was with the motor, not the electronics.  He assured me that replacing the sensor would correct the problem. After he replaced the sensor, tested the washer without any load, and left, I attempted to do a load of laundry.  The same problems occurred, and I called the company back. They sent the technician out again two days later, who then confirmed that the motor was the cause of the problem. That would have been another $360 repair, so I elected to replace the machine instead. To their credit, Appliance Repair did refund the difference between the initial charge and the basic service call charge, so my final cost was $60.

While researching a new machine, I noticed that the motors on LG washers have very extensive warranties on their motors. When the Appliance Repair technician asked if the washer was under warranty, I replied that it was 6 years old. He did not suggest that anything might still be under warranty, but it turned out that the motor had a 7-year warranty. I called the LG service line, and was told I would be charged only for labor to install the new motor.  They dispatched a technician the next business day, who confirmed the motor was defective and also under warranty. He also pointed out that one of the three drum supports was broken.  These are shock absorbers that support the drum of a front-loading washer as it does its fancy turns. If one is broken, the drum is unbalanced and won?t turn properly, which was the cause of the burnt-out motor. He seemed surprised that the previous technician had not reported this, as it was clearly visible with the washer back open for service. He replaced the motor, broken support, and a third item he found, for $267, and the washer worked perfectly.

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