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"Innovative Home improvement did a fantastic job with my windows and doors in a not to easy installation. From the beginning Paul was honest and informative always answering my questions and offering suggestions. The install guys Eddie, Danny and Troy were great to have in my home and were efficient as well as very skilled with excellent workmanship. This was a big job and they delivered on the quality promised doing what they said they would do and when as well as keeping me informed along the way. You should give Innovative Home improvement serious consideration if you have any window or door replacement needs and you won’t be dissatisfied. Signed, The Godfather April 2018"

"Dave quickly solved out leaking chimney problem at a reasonable cost."

"Very well! Their crew made one of the most beautiful & strong/durable wheelchair ramps we have ever seen. They were able to match the handrails to our existing porch railing. The grab bars in two bathrooms are very secure. Excellent work."

"Great.good job"

"They came out and to give an estimate. Said they would send the estimate to me that night. Never heard back from them. They totally wasted my time."

"Beware: company recently sold beginning of 2024 to new owners. Not same reputable company it used to be! This has been an absolute nightmare experience. This company has no idea what they are doing and poor customer service / management. We are building a 4 season room and ordered 19 windows totaling about $19,000. Contract signed December 8, 2023. Windows measured January 8, 2024 and told about 7-9 weeks until job completion. Windows had to be remeasured February 28th as no one noticed the measurements were not correct / order sitting on a desk. On installation day, 2 windows were incorrect. Was told replacement windows was supposed to be rushed ordered 2 weeks and promised “top priority” by manager Alen D to get them installed (April 9th) – only to have it delayed another 6 weeks (May 21+22) installed. Windows took 19 weeks from the day they were supposed to have been “ordered”. Communication with office staff and “managers” extremely poor and we were ghosted multiple times."

"Pasadena, MD Punched 14 windows, house trim & 6in. gutters and completely satisfied with timelyness, materials, labor, efficient, neat and professional 😀"

"Simon was very knowledgeable and explained what steps had to be taken to correct my home's issues."

"Outstanding results in just 2 days! Much attention to detail was put into every job. Very trust worthy in doing any job. I would strongly recommend Mr. Reyes for any job."

"HORRIBLE CONTRACTORS!!! I have had contractors before and experienced some issues but this Anthony guy is very unprofessional and he is an absolutely nightmare! Not a single item was completed from the contract he and I agreed on and he took 60% of the contract amount and he stopped working the property. I had a property with some cosmetic work stuff and repairs which shouldn’t be that complicated. After he toured the property and gave me estimated time frame for 2 weeks. I know normally how it is not done with contractors so I asked him a few more times and confirmed if he could really finish it in two weeks. He was confident and said two weeks for no problem. After it has been almost 4 weeks, not even a quarter of work has been done and I noticed he didn’t even show up. He has so many excuses and complaints every single time when I contacted him. It felt like he was working for free which was not true. We agreed on 3 installment payments, 1st installment, before the job start about 30% of the total price, and 2nd one, 1/3 of the total price, and the last one at the completion of the job. After 2 weeks of work and not much of work has been done, he already requested for the 2nd installment. I asked him, the work has not been done 2/3 of the job, more over not even half way done. Anyway, he got upset and he wouldn’t continue the job if I didn’t pay. So I paid and then BOOM! He didn’t show up at work and when I asked him, his answer was it is too cold to work at the property. He made excuses and excuses and he said he will only come back if the heater is fixed. I did and texted him and called him. NO RESPONSE. Besides, his quality of work is horrible. He and his crew painted all over, light fixtures, light bulbs, floors, even bathtub. What kind of painter paint over the tub?! They simply didn’t even covered the parts not supposed to paint but they were so lazy and sloppy worker. They installed the brand new room doors, two out of three, didn’t even close properly and didn’t even use the shim. Installing the door is one of the basic carpentry job and he can’t even do that! I asked for the breakdown of the work and cost and no answer. When I confronted him for a few stuff, he just blah blah blah and repeating himself by making endless nonsense and not doing the job at all. Even if he does a job, not a good quality one."