Get matched with top roofing installation & roof repairers in Charlestown, MA

"I hired Long Roofing Products to replace my roof. From the beginning the sales man lied to me, telling me that they could take off my Gutter Helmets and put them back on correctly. This was lie #1. They have null and voided the warranty of my gutter helmets, because they were not supposed to touch them and according to Gutter Helmets all the roofers know this. lie #2 there were missing pieces on the ends of my gutter helmets to prevent the birds from getting into the gutters. The salesman told me they would order the piece from Gutter Helmets and replace it. This was never done. I have contacted them several times and they continue to tell me they will fix it and they never do. I would NEVER recommend them, I would only tell you NOT to use them. They talk a big game but never follow thru with their promise's."

"Great! Just one of the best home improvement vendors I’ve ever worked with. Excellent service and great work. Joe was super attentive to spotting and troubleshooting problem and worked incredibly well with our neighbors (we live in a brownstone). He worked quickly."

"This company completely took advantage of my MIL with high pressure sales. She did not need her roof redone yet they convinced her she needed it and 30k$ later she has a new roof she didn't need or want. You should be ashamed of yourselves."

"Excellent service. And quick issue resolution. I would definitely hire again"

"NMTI (who we hired as Tru Blue Construction Inc) were superlative. Juan and Ramon were excellent communicators, answering all of our questions in a timely, professional, and endlessly patient fashion. Our project was a big one - our self-managed condo building had a severely leaky roof that needed a full replacement, including redoing a roof deck - and I imagine we were not the easiest clients since we had tons of questions and a lot of "cooks in the kitchen" with different owners and condo trustees weighing in. Juan and Ramon took it all in stride and were incredibly helpful for me in my role as project coordinator. Their team was clean, efficient, effective, respectful, and friendly. They worked both quickly and thoroughly, and were good to always keep me updated as the scope of the work evolved as we found new (but not unexpected or spurious) issues during the demo/rebuild process. Juan was an excellent advocate for us and our project when the city was slow to approve permits/send inspectors. It was a big and intimidating job for us as homeowners, and NMTI/Tru Blue made it feel much less overwhelming. We're thrilled with our new roof and deck and so pleased with the experience of working with Juan, Ramon, et al."

"I wouldn't use any other company. Bob Sullivan, Roy Nagle, and the whole Ranch Roofing crew of professionals have reroofed my Arlington two-family house, fixed storm damage over the years, and just recently replaced the second-floor front and rear porches/roofs. It is beautiful. They are honest, accommodating, top-notch craftspeople, who really go out of their way to be customer focused. From start to finish I felt taken care of and was confident the work would be A+."

"Very disappointed. We asked for triple pane windows, and someone on their end ordered double pane. Luckily we noticed day of installation, and they had to re-order the proper ones we signed for. Finally the group of installers who came did a horrible job. Trash, insulation, and broken glass on our front lawn. Horribly cut wood trim that we had to redo ourselves. Poor sealing that we need to redo. Our hopper window was misaligned and couldn't close. The hinge arm on our casement window has detached from the channel. Communication is spotty from them, and sometimes we don't get an answer by call or text until we message repeatedly. It took over a year to have our project done from contract signing to end, and there are still issues cropping up. Out of the dozen of contractors we've hired the past year and a half, they have been the most disappointing and for what we paid, the quality of work was truly disappointing."

"You won't hear anything but a rave review from me. Ten did our complicated 3rd floor duplex roof --part flat roof, part mansard, plus a lower flat roof. For reasons I won't bore you with, his crew had to work hand in glove with two other contractors simultaneously (an insulation guy and a deck builder). A lot of roofers would hate that, coz if they don't agree on times, the job drags on. Ten and his crew worked very well with the other guys. The job was done excellently. I priced a lot of roofers and questioned him carefully on materials etc. He was very collaborative. I'd had prior experience with a roofer, and it was a disaster. (It was my first experience with a big contracting job as a homeowner. I've learned my lesson.) The very reason I hired Ten only 10 years after the prior job was because the prior job was lousy and the contractor a dishonest take-the-money-and-run guy. And don't get me started on the mess. They didn't do the seams or anything at ALL right --which is why I was gathering roofing nails off my driveway for years. NOT so with Ten's crew. They cleaned everything up. It's not just that Ten is responsive, fair thorough. He keeps a happy crew. I like that, both because a happy crew does better work, but also as a human, I like seeing guys working their butts off in the hot sun treated like equals. In the years since, a problem arose around a skylight. Ten showed up fast, got up on the roof himself and fixed it. After that job, I recommended him to a few friends. They were all ecstatic about Ten Arya, his crew, their attitude and their work. Good, capable, honorable contractors are precious. Just today, they came by and redid the small roof over my front porch. (I was pinching pennies and didn't get it done with the original job.) Nothing had changed in terms of responsiveness, thoroughness and quality of work. This is an A+++++ review. (One last thought: If he does your roof, you're already spending a chunk of change on your roof. So buying the crew grinders and soda for lunch is money well-spent. They get their energy levels up and they're happy to do the job right for you.)"

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