Get matched with top metal stairs and railings installers and replacers in Charlotte, NC

"Did a great job. Was quick to make measurements. Listened to what we wanted and made what we asked for and did a great job installing the porch rails."

"Out of the 5 companies that came out to quote this job, Russell was by far the most professional. Good communication throughout the whole process, showed up when he said he would, and was the only one to bring a sample railing to show the look and materials. I wish all companies were this professional and pleasant to deal with. Highly recommend!"

"Do not trust Tom at all. See anyone else"

"He does great work."

"They showed up on time and did a great job. I will probably be using them in the future to add additional fencing."

"Great! Great response & follow up, completion was timely."

"The work was very high quality and excellent, I am very happy with the result, I recommend it 100%."

"Work was great very strong punctuation and was there when he said he’d be there "

"It has gone very smoothly, I worked with Alfred Pickett, (205) 837-1011, who quoted the job, scheduled the job with one of Authentic Restoration's roofing crews. It is Alfred who stood fast that our roof was damaged and likely that our insurance adjuster would approve coverage payments. This occurred on an incredible day when I coincidentally paid a home inspector to inspect a small area on my roof that another "sub" of mine had patched. Alfred was standing nearby and we didn't say a word that Alfred was a roofer. I asked the Home Inspector to check our roof while he was up there - and he came down and told me the roof was not damaged by hail! When the inspector left, Alfred showed me on his "Tablet" the picture he took of our roof and there were many pale charcoal-colored spots in the picture. This was the hail damage we suspected that occurred in April 2017. Our terrific Cincinnati Insurance Co. paid all of our $40,638 roofing/new gutters bill except a $2,500 deductible that we happily paid. Authentic Restoration performed a great job on our home's roof and (don't forget) gutters. I am so big on Restoration that we got my youngest Stepson's home re-roofed due to hail damage also, and happily this home was covered by Cincinnati Insurance also (hail damage). In addition, I've led, so far, two of my neighbors who own luxury homes with hail-damaged roofs to Alfred and they are getting new replacement roofs covered by insurance. Alfred has also made things easy in doing our two jobs and I am very fortunate that we crossed paths because he has saved my wife and I some serious money and made it easy!!"

"Watson iron and steel did our railing for our back porch in 2019. They had to come back and make some corrections, but all in all, we were pleased with their work. We had them come back out a few months ago to measure for our new railing on our front porch. We told the man who came out to literally replicate the railings THEY made to match the back porch exactly. He looked and the back railings, measured the height, the distance between the pickets, etc. I was very clear, and he seemed to understand perfectly… it was simple “just make the exact same thing you made last time.” Yep, got it! Well apparently it wasn’t as simple as it seemed! On the order, they added additional posts instead of screwing into our pillars, and they added twice as many pickets. The communication between the man who came to take our order and the woman who executed the order was obviously quite poor. They told us that they needed to come out and measure again since we didn’t want the additional posts, and even though it was their error, they still charged us an additional fee because they had to make another trip out. We argued endlessly about the fee, but finally gave up and just paid the fee. It was ridiculous. fast forward to today… It still isn’t what we asked for! They did screw the railing into our columns instead of installing additional posts. But we still have twice as many pickets out front as we do in the back. It looks tacky, and after shelling out over $3K for the tiny railing, I hate it. I asked my husband what he wanted to do about it, and he said not to bother because there’s no way they’re going to fix it now that we have already paid them. Isn’t that sad? That we’re not even going to bother trying to work things out with these people because we know they won’t do it. And don’t forget, we’re repeat customers. ? I wish there were more iron companies in and around Charlotte, but sadly, this seems to be the only one. The first picture is our back porch railing. There are 6 inches between the pickets. The second picture is our front porch. There are 3 inches between each packet. They definitely don’t match."