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"Tim was great with communication and efficient with getting the job well done!"

"Mark is meticulous. He does not leave until the job is done right."

"John is a very friendly person. He pays attention to details and listens carefully to his customers. He showed on time and put in his best efforts to replace a bathroom ceiling's fan, then he painted the ceiling. It took him a couple of attempts to figure out the best finish for our ceiling, but he eventually did an amazing job and we are all very pleased with the outcome. I will most likely hire him for other future jobs."

"Nothing less than PERFECT is enough from Eric. HE also expects as much from the contactor he sub hires to do the job he promes you will get done!! Eric knows what he does, trustworthy, reliable. I was impressed by his detailed work, workmanship, courteous, striving to do the job right the first time.. I recommend Newcomb Builders ð ¯ % Pass me along to future customer as a reference any time even ask the to stop by and see for themselves if they need that. Have a great 2024 many more years of health and prosperity"

"I signed a contract with Jesse on March 26th for a deck replacement. His quote seemed fair and communication was good. He said that work could begin once he received the permit, which would take 1-2 weeks. On April 10th I asked for an update and he said the permit was still pending. The next day he says the city requested a drawing. April 15th he says the city now wants even more documents, causing this huge delay. April 16th I ask if it would help if I called the Building Dept myself to ask for an update? He said no, suggested it might delay things even further if the employees do not like me asking about it. So I leave it alone a few more days, but now it is been four weeks and I wonder if Jesse is just stringing me along, maybe finishing some other jobs and not being transparent with me on why this job is delayed. Finally, I look into the city records online (should've done this weeks ago). Not only is there no permit for this deck job, but there is no record of Jesse having a permit in Worcester at any time (the database seems to have at least 5 years of history), and I looked for all variations I could think of for his name and company name. So it is not looking good, but to make sure I am not missing anything I call the Building Dept. They tell me there is no record of Jesse requesting a permit for anything in Worcester (nothing is pending). When I spoke with him today (April 23rd), told him there is no record of a permit request, he says he is going to have a friend pull the permit because that friend always gets fast turnaround on his permits whereas Jesse does not (he even cited a recent example where he supposedly pulled a permit in Worcester but it took a long time - I did not bother telling him I know this is not true, these records are public and he's not in any of them). When I pushed back on his claims, saying there is no evidence of any of this, he says he was just at city hall dropping off documents... I doubt any contractor is going in person to city hall instead of using the online portal. Sounds like more b.s. to me. I was also interested to see the fees the city charges for permits: looks like they would have cost a few hundred dollars, not the three thousand that Jesse claimed."

"Had my deck repaired and updated and I couldn’t be more pleased! Completed faster than I had anticipated and it looks great! Definitely will be hearing from me again 10 out of 10."

"Signed contract on May 8 for deck build.On May 12 rep came to my office to collect deposit of apprx $13,000. He said project team meeting on Wed & would update me then on start date etc. On Fri May 16 I had to reach out to him. He wrote the team had met & materials were ordered. An hour later he wrote back that he was misinformed & that his boss was going to call me next week. Despite this, dep check cashed. On Mon 5. 20 rep wrote back that they had forgotten certain costs & to proceed it would be $8,000 more. Not a typo. $8,000 more. No apology. Ridiculous, contract rescinded. I wrote that he could return my deposit at my office just as he had collected it. On Wednesday the 21st I got a text from "Tom," presumably the owner/boss, saying he would "drop a check in the mail" to my address. Today is May 30th, Friday, and still no check. Check at a minimum should have been overnighted. They owe me interest not to mention the deposit to hire a contractor who will honor contract. Bad. "

"Very Professional. Timely& good at what he was doing"

"Chad is a true professional. A perfectionist in his work. Very reliable. Has a great team working with him. I would recommend him highly."

"Andre and his crew did an outstanding job rebuilding my old wood deck and replacing it with Trex decking. His communication was excellent. He clearly explained issues that were discovered in the process of tearing down the old deck. The crew was polite, efficient and did a great job cleaning up after, leaving the job site impeccable. Andre’s pricing was also very reasonable and competitive. I would highly recommend AK General Services for your projects! "